Introduction
Leadership is a vital element in business based on increasing production and sales. An experienced leader follows ethical approaches in management to ensure the team significantly impacts the firm. A leader presents the right things in the right way to the group. These attributes make the leader different from the manager, who is only concerned with planning, problem-solving, organizing, supervising, and budgeting. However, the manager may apply ethics during work which is an essential aspect of a leader. In this context, an interview with the sales manager uncovered various examples of ethical conduct. Based on the obtained data, it can be concluded that the interviewed leader adheres to a model of a democratical leader.
Interview Information
Leadership Background
As a sales manager in Kay & Sons company, the interviewee played a vital role in increasing sales. He applied sales skills in marketing to ensure the use of the best ways and strategies. He also practiced in their different products and departments, building up experience and strengthening confidence in his skills. The interviewee’s sales team achieved a 20% sales increase through various insights and fruitful ideas. Many employees volunteered to join the team due to the results it displayed, which increased the total number of team members to 200.
Ethics Impact on Interactions and Decision-Making in the Workplace
Interacting with others as a leader requires one to consider ethics. The consideration builds trust, shows integrity to others, and enhances workflow. Ethics provides moral guidelines toward transparency, respect, and decision-making. Using ethics in training enhances business values and improves workplace moral principles. Daily practice of ethics enhances trust and respect, breaking the dilemma window in the company. In the context of extended time frames, such as weekly, monthly, and yearly decision-making, the ethical practice requires leaders to broaden their scope and attempt to foresee the consequences of their actions. Ethics protects a company’s reputation and enhances its performance through significant financial growth. In addition, it provides a distinct rule on what to follow and do as workers resulting in good behavior and better decision-making strategies.
Ethics in Training, Promotion, and Time Spent in Conflict-solving
Ethical issues frequently arise, constituting up to a quarter of the total work time. Therefore, they need to be solved as quickly as possible when they occur. Communication is fundamental for promoting ethics in a company, enabling leaders to train their subordinates. In most cases, juniors look up to their seniors, meaning that an ethical leader can be a role model. This is why it is recommended to train people using ethics so they possess the right skills in their working area regarding ethical issues.
Impact of Ethics on Customer Relations
A business with ethical basics improves customer service quality through proper client treatment. Moral skills control how business promoters communicate with clients since they differentiate right and wrong. Ethics enhance customer satisfaction making them loyal and frequent the business premises in need of goods and services. It is a customer retention tool and a business expanding strategy through satisfied customers who spread the good service to others.
Selection of a Team Based on Personal Ethical Code
People with personal ethical codes can easily understand the right thing for the task, and their customer relationship is remarkable. Personal ethical codes make people reliable based on loyalty and selflessness, meaning they can execute tasks without supervision. It is easy to trust people with ethical principles since they are self-driven and differentiate good and bad behavior during interrelation activities and teamwork. They value equality and fair treatment, making collaboration in a group simple and transparent without pre-existing conflicts.
Successful Ethical Ingredients
In leadership, essential ingredients like justice, transparency, and respect are vital to establishing ethical management successfully. Primary aspects revolve around respect, honor, and integrity as guiding lights toward an ethical approach. In addition, risk-taking leaders exhibit the best ethical management strategies since they are passionate about training and correcting others. In a business, it makes sense to consider customer focus regarding ethics since customers keep the company running and are part of growth. Persistence and integrity can contribute to a positive impact on the company, workers, and customers.
Justice, transparency, and respect are influential ideas to share with other leaders to enhance their company’s effectiveness. Ethical values improve the company’s functionality and increase the profit margin; therefore, sharing team building can be helpful to others. Being a leader does not mean that the person knows everything; thus, open communication opens a learning window for leaders and team members. Leading by example is vital to communicating with other leaders who wish to make better ethical leaders.
Presentation and Verification of Ethics
Customer satisfaction and social responsibility aspect promotes a business and influences its growth. Customers are essential pillars of the business, and they need respect. Guiding people with ethical skills and an approach to humanity significantly influence the social environment. Donations to the orphanages in the surrounding environment gain the company a positive review from society, which is a growth strategy. A primary approach to the guidance project is a social responsibility regarding the society that promotes community and business growth.
Ethical codes present a trusting environment and improve moral behavior in business, working environments, and companies. It is an interrelation tool in team working and creates preemptive warnings on groundwork. In addition, positive ethical behaviors create an integrity base and improve service quality in a business setup. However, all team members do not accept the behavior outline, resulting in ethical conflicts. The overall good outdoes the wrong, making it a vital trust element for investors, shareholders, and business partners.
Corporate leadership presents ethical codes outlined through letters of the fundamental values in the company or group. The primary expectation of a worker is guided by the company’s ethical values making it easy to present ethical codes. A team usually contains people with similar ethical skills and values that present them willingly. The diversity of ethical values creates an easy verification strategy in the company. Ethics is a moral justification of human behavior towards right and wrong activities and their obligation to fairness.
Analysis
In this case, the leader presents democratic leadership that enables the interviewee to present his ideas to the team and consider opinions. In the interview, the person presents sales increment strategies and methods to his team to practice and give them insights. The positivity towards shared leadership presents an open communication field and learning platform, exposing people, members, and leaders to new improvement ideas. The strategy encourages decision-making participation from the team and the leader’s group members.
Democratic leaders present an ethical approach towards humanity that creates a respectful ground. This plan gives a hearing ear to workers and helps them consider their thoughts. New ideas come from communication and contribute to overall growth (Baloch et al., 2022). A listening leader encourages the team to participate in development strategies by airing their views and correcting wrong approaches. People make mistakes, and through listening, one identifies mistakes and other flaws, opening a correction and improvement window. This activity frees the team around the leader and promotes the business.
The Work Place Evidence
An open-door culture strengthens democratic leadership since the leader creates time for the team. The strategy is a problem-solving element since the leader listens to both parties to solve the conflict. In most cases, employee-leader conversation presents new viable ideas to enhance customer service and the workplace (Arar & Saiti, 2022). The consideration impacts employee approach to humanity and value for equality and fairness. Based on the conversation’s fruitfulness, the clarity grows, fear fades over the days, and development contributions become smooth.
Ethics Promotion Evidence
Democratic leadership promotes social interrelations through communication and feedback during the reviews. Accepting employees’ ideas and valuing them leads to a self-driven loyal team. After implementing the strategies, it is wise to show how the team’s ideas were incorporated, pointing out the effective ones. A multi-level leader displays cognitive abilities through framework success by incorporating different ideas in development strategies (Baloch et al., 2022). Building the business reputation reflects on the efforts and consistent contribution of employees.
Company and premise growth depends on the leadership styles, which means democracy is flexible. However, other styles promote communication through meetings and suggestion boxes – an exceptional application of face-to-face discussion in democratic leadership (Arar & Saiti, 2022). Communication means and treatment builds the employee’s and leader’s confidence in implementing the reviewed ideas. This leadership style encourages the employees to own their development and achievements. The advantage of shared leadership is that it allocates responsibility for financial growth on the team.
Group engagement made the leadership style outstanding throughout tasks and suggested development activities. Appreciating the team influences their work and contributes to quality customer service. Diverse leaders consider even the minute characters in the game through ethical values encouraging others on equality and humanity. Ethical codes promote customer satisfaction and retain workers by valuing every contribution and positive social responsibility. Good leadership promotes collective achievement by informing the team of company progress.
Selection of a Team Evidence
Deductive coding presents the positive goals approach through leadership and leaders-employee solid relationships. An interviewed leader’s practice illustrated a chance to all people with ideas and considered all viable ideas. Positivity towards communication and listening skills enhances leadership strengths and reputation in the company and community (Arar & Saiti, 2022). Although leadership is rarely considered in recruitment, proving the essential skills in a company may increase consideration chances. A friendly leader provides a basis for improvement, business, individual and team-wise.
Company development and significant profit margins are memorable achievements even without the leader who fulfilled the goal. Democratic leaders take pride in people’s growth through their assistance. Though collective growth is slow in many aspects because of team consideration, it presents the best results (Baloch et al., 2022). If the team trusts the leaders, their mobilization in terms of resources is more accessible based on transparency aspects. Effective leadership contributes to healthy working considering all the involved parties creating a positive response from the subordinates.
Presentation of Ethics Evidence
Leaders need workers to strategize their activities toward accomplishing tasks and goals. In this context, leadership frames enhance reliability in the leadership field. These frames enhance company performance resulting in high-quality customer service and financial growth (Baloch et al., 2022). Leadership frames are generally based on symbolic, human resource, structure, and political aspects. Symbolic frame aspects increase the company’s performance by incorporating team members and workers through applying listing skills (Baloch et al., 2022). For instance, symbolic communication unites the team through mission and visions spread through major celebrations, meetings, and customer reviews. Direct communication in the company inspires workers to support the company’s aim and influences the community positively. In turn, a respectful environment motivates employees and company staff, senior and junior departments, towards achieving a set goal. A common goal keeps the fire burning in the team, promoting a united effort toward the task. This way, a leader can mobilize the group toward the main agenda, and the urgency speeds up the operation.
Celebrating with workers also exposes some symbolic frames, for example, the reaction during a huge achievement celebration. Celebrating a company’s growth with a team improves people’s confidence in the leader, unlike making it an excuse for better activities (Baloch et al., 2022). Sometimes, a team may lose focus on celebrating the event. Hence the leaders need to insist on refocusing after the celebration. The communication strategy in refocusing subordinates’ attention differs from one leadership style to another but is lenient in democracy.
leader that is sensitive to humanity and is diverse in taking opinions showcases the examples of the human resource frame. In particular, it is evident through applying ethical codes in training subordinates and promoting decision-making skills among team members. Another essential aspect of a human resource frame is exemplifying conflict resolution (Baloch et al., 2022). For example, the interviewee applied ethics in problem-solving, sparing time by quickly handling emerging situations. In this context, a leader’s ability to calmly approach conflicts and seek resolution can also become an educative factor suitable for coaching and consultations. Overall, the human resources frame concerns different values of humanity, competence, and responsibility in leadership (Baloch et al., 2022). In many ways, it has the greatest potential to influence different leadership styles regarding ethical conduct.
Different levels of practical leadership present a structural frame that takes care of budgeting and sensitive statistic. A leader can utilize a structural frame while focusing on increasing sales. This frame protects inches, profits, and production costs and takes care of payments, benefits, and compensations. It increases breathing skills in leadership based on the importance levels of resources. The structural frame presents investment aspects hence a growth, innovation, and invention attribute of leadership. It is also responsible for communicating social responsibility to individual employees.
Finally, the political frame portrays power bestowed on leaders, but individual decisions make a difference in leadership styles. Some leaders misuse their power and members’ privilege, hence considering all the possible shortcomings in leadership. In turn, leaders with weak political edges make the best leadership and group development progress. They contribute to collective growth and enhance mutual interrelationships based on the importance of each party in business.
Conclusion
Based on the interview evidence, the interviewee proved to adhere to the model of democratic leadership. In particular, he displayed open-door culture in the workplace. He also fostered positive relationships between his subordinates and established a reliable feedback link in his communication with the collective. In doing so, he built a trustworthy team of people with the same ethical mindset. Finally, his leadership relied on structural, symbolic, and human resources frames to achieve democracy. Shared leadership is a collective growth strategy with an overall impact on individual, financial, and team development. Democratic leadership creates an essential and mutual collaboration in company growth, with each party contributing views and ideas. It is recommendable to apply strong democratic leadership in team working and company development projects.
References
Arar, K., & Saiti, A. (2022). Ethical leadership, ethical dilemmas and decision making among school administrators. Equity in Education & Society, 1(1), 126-141. Web.
Baloch, F. A., Mohamed Ismail, S. A. M., & Jogezai, N. A. (2022). Predictability of school principals’ leadership orientation for their intentions of implementing nutrition education. International Journal of Educational Reform, 0(0) Web.