The importance of internal business processes lies in selecting and measuring those processes in the business which lead to improved outcomes for the target groups, and ultimately enable an organization to achieve its mission. The internal processes chosen are directly linked to the objectives and measures determined by the mission of an organization. The table below summarizes the objectives, measures, targets and actions identified for the Susan G.Komen Breast Cancer Foundation and their relationships (Komen, 2010). The primary mission of the Organization is to eliminate breast cancer as an ailment that is life-threatening through exploring research, education, screening and treatment.
References
Niven, P. R. (2003). Adapting the balanced scorecard to fit the public and nonprofit sectors. Web.
Komen, S. (2010). For the Cure. Web.