Abstract This study is focused on understanding the educational experiences of Chinese and UK students who participated in educational tourism. Data was gathered using the triangulation method, which allowed the researcher to collect information from interviews, questionnaires (n=112) and secondary research data. These three centres of information were integrated complementarily,...
Introduction Today, the healthcare industry presents various challenges and burdens for professionals. It is crucial for organizations that deliver healthcare services to keep up with the emerging trends, provide excellent services, and meet the expectations of different stakeholder groups. According to Wager, Lee, and Glaser (2017), healthcare facilities highly depend...
Introduction Adidas, the globally famous German brand, is one of the leaders among sportswear brands. The company is engaged in the production of clothes, shoes, and accessories not only for sports but also for everyday life. Today, Adidas owns such companies as Reebok, Rockport, CCM and Taylor Made Golf. Adidas’...
Nowadays, the development of economic relationships ensures the increase in the number of business organizations, which leads to high competition in the market. To strengthen their positions and stay competitive, companies implement various strategies and introduce plans that achieve a better attraction of consumers. One of these strategies is the...
Fiscal policy is an important determinant of economic growth in any country. From the conventional neoclassical model of economic growth, increment in labor supply, changes in technology, and accumulation of both human and physical capital lead to growth in the economy. Therefore, if the adopted fiscal policy encourages savings or...
Introduction Major social and economic transformations that occurred at the end of the twentieth century contributed to knowledge becoming a critical asset for organizations that provides a source of competitive advantage. Thus, it is important that firms focus on how they should manage knowledge of their workforce. This paper discusses...
Introduction Achieving business excellence is an essential concern for companies all over the globe. By applying the tools and techniques related to business excellence, companies can enhance productivity, profitability, and efficiency of their operations. As explained by Ghicajanua, Irimie, Marica, and Munteanu (2015), excellent companies show better financial and economic...
Abstract Nowadays, it is increasingly evident that women hold leadership positions, and this is always a topic of discussion. In the modern period, many stereotypes formed over the centuries are beginning to be rethought in society, in particular, the idea that women are destined. The thesis aims to consider certain...
Currently, trends in the development of society and the economy determine the need for the faster response of enterprises to the external environment and consumer demands. This, in turn, poses corresponding tasks to the scientific community in terms of search and development of fundamentally new approaches to ensure the efficiency...
Abstract Change management is an HRM-based business process that revolves around improving the performance of the company by introducing new ideas, processes, and tools and beneficially altering the existing status quo. It is a process that involves planning, preparation, and risk, making companies unwilling to change often. Kottler’s expanded framework...
Increase Urgency According to Kotter and Cohen’s change model, it is evident that the success of change depends on the capacity of organizational leaders to create a sense of urgency. Leaders ought to encourage employees to remain vigilant and harness every chance that comes their way. One can deduce four...
Briefly describe the term operations management Operations management is the process of administering business practices in order to create organizational efficiency. Most times, it is a process that entails a conversion of various resources like human effort or raw materials into services and goods that an organization can sell for...
Difference between BPM and Total quality management, Business Process Reengineering, Enterprise Resource Planning, Customer Relations Management, and Six Sigma Business process management (BPM) is a powerful strategy aimed at maximizing corporate performance through continuous optimization of different processes (Jeston & Nelis, 2008). The model makes it easier for organizations to...
Executive Summary This report introduces employee turnover, discusses its causes and effect on organizations. Additionally, the report introduces Google Inc. as a company with a negligible or tolerable employee turnover rate. The recommendations made in this report to Google Inc. highlight what organizations are doing or should do to hire...
The success of a business lies in the ability of the Management to streamline and harmonize operations. Business leaders can adopt different organizational structures based on the nature of the venture (Cosh, Fu & Hughes, 2012). The functional structure works well with small enterprises and promotes specialization. Nevertheless, it discourages...
Introduction In contemporary global competition and liberalization of the economy, the improvement of quality and cost reduction has become one of the chief factors to achieve a competitive edge. Goods or services with good quality and with reasonable price will always lead to a burgeoning of profits, and customer satisfaction...
Introduction The purpose of this paper is to discuss the change management process. The change management process has become more and more important in the present age than ever before because of the rapidly changing business environment. The implications of change management vary from company to company (McCalman, Paton &...
Management Defined An organisation is a group of people who work together with coordinated efforts to achieve certain objectives or goals. Organisational goals and objectives are of various categories, and it is this variation of the goals and objectives which classify organisations into three main categories namely profit-making; service-based and...
Any well-meaning organization needs to capture good ideas for the betterment of its operational processes. This need is largely encompassed in the concept of innovation management, which refers to the generation and preservation of new ideas for purposes of organizational development (Cannella & Mcfadyen 2016). Idea management affects different aspects...
“What an entrepreneur needs to be successful is not luck but great technology and good networks. When pitching to venture capitalists it is important that you have a highly detailed business plan. The more detail about the product or service and how it has features that are more sophisticated than...
Introduction Business process reengineering (BPR) is one of the earliest management processes, which precisely focus on white collar non-productive services. Introduced in the early 1990s, companies which attempted to employ the reengineering process at that time failed. The main reason for this failure was because; BPR principles that were used...
An organization can only achieve its specific objectives and wide goals if it operates while taking note of some management concepts. These concepts enable an organization in hospitality industry to run smoothly. The major functions of management include: plan, organize, direct, and control (Davidson, 2009). Planning This makes up the...
Introduction Change management is an important organizational process directed at defining the current problems within an organization, understanding the organizational culture and behavior, introducing specific training programs, and accepting and integrating changes through specific approaches, strategies, and plans. All these procedures are crucial for sustaining a competitive advantage and organizational...
Introduction Operations management refers to an administrative field that focuses on the planning and running of processes that aid in the manufacture and distribution of goods and services. Thome, Scavarda and Scavarda (2016) allege that operations management guarantees that organisational activities are efficient. It is an essential function in an...
Introduction Contemporarily, organizations value their employees better than they did a few decades ago as it has dawned on them that employees are the greatest asset at the disposal of any organization. One of the factors that have led to this paradigm shift is the increase in popularity of concepts...
Introduction Since every organization and its approach towards business operations matters to the entire business fraternity and the consumer world, strategic planning has become a necessity in almost all modern companies. According to Ajmal, Farooq, Sajid, and Awan (2012), each piece of skill, knowledge, technique, or a business strategy, which...
Introduction Change management is a diverse and multi-faceted process. It is not restricted to a certain type of organization and does not have a rigid framework. Instead, its flexibility and diversity allow the managers to apply its principles to any entity which requires change at a certain point. However, this...
Successful business organizations use different strategies to empower, mentor, and guide their workers to meet the needs of the targeted customers. Skilled managers apply evidence-based techniques and strategies to improve the experiences of their employees. The outstanding objective of such initiatives is to drive organizational performance. The concept of Customer...
Purposes of Performance Management and its Relationship to Business Objectives Research is consistent in that performance management frameworks are developed with the primary objective of enhancing the performance of the employee and the organization by not only identifying performance requirements but also providing regular feedback and helping individual employees to...
Abstract The human resource department plays a significant role in an organization’s success. Employees from the most important asset in a company. Performance appraisal, which involves discovering, evaluating, and promoting human performance in a company helps in accomplishing an organization’s success. For companies to cope with the competitive market, they...
Introduction To guarantee long-term value creation, companies that trade in both products and services must deploy effective quality management systems. Such systems entail initiatives, policies, plans, specific procedures, processes, resources, and incentives aligned consistently that they can play critical roles in maintaining a satisfied customer. For the systems to operate...
Introduction Services, in most cases, are intangible, thus differentiating service companies from manufacturing companies. When the focus of each is on the customer, as posited by Thomas (2009), they are viewed as service providers, albeit. Of importance is thus a focus on the specific needs of a consumer in order...
Two internal and two external factors that impact on the employment relationship Two internal factors affecting employee relations include the management style and activities of the union. In this case, the management style that the company adopts will increase integration among workers or cause conflict between them and the workers....
Introduction Human Resource Planning (HRP) is a primary aspect of any organisation. HRP helps in the recruitment and retention of highly qualified personnel who can undertake crucial activities in an organisation. However, despite the current high unemployment levels in the United Kingdom and across the world, many corporations struggle to...
How is technology enhancing the requirement of excellent customer service? Provide an example of CRM and technology that you have personally experienced Customer service is the backbone of every business and, therefore, it should be taken into consideration by organizations. Customer relationship management, or CRM, refers to the means that...
Introduction This report presents the importance of business processes and systems as powerful tools in increasing a company’s innovation capabilities through integration, exploitation and coordination of firm’s processes and resources. These processes and systems enable organisations to capture, share and store knowledge. Fire Doors Ltd emerged as a result of...
Introduction Management is a practice of distributing the input of the business by controlling, directing, organizing, and planning with the aim of offering and generating products and services preferred by consumers to achieve the objectives of the business. Therefore, the Integrated Management Information System (MIS) is considered the analysis of...
Why organizations need an awareness of their environment The increased economic activities in various parts of the world result in the production of more energy to meet the consumption demands. This massive production is responsible for environmental degradation experienced in various regions fuelling fear that if things continue this way,...
Introduction The area of operations management involves designing, planning, and supervising organizational production, manufacturing, or the offering of services. In particular, operations management concentrates on the integration of approaches that facilitate the efficient transformation of inputs to outputs with the view of fostering the success of an organization (Heizer 76)....
Introduction Organizational change is one of the most important elements of firms’ functioning as it guarantees the gradual development of companies and their further becoming leaders in various spheres. At the same time, it is critical to align the correct alteration of some patterns and the introduction of the new...
What is performance excellence? Performance excellence is a mixed method employed in a performance management system that leads to the following major outcomes: enhancement of general organizational strength and performance; distribution of constantly progressing value to clients and partners; promoting and maintaining organizational sustainability; arranging favorable conditions for personal and...
Managers are key individuals in institutions since they perform key activities that define performance levels in various business units. They are the ones who set the pace for performance in institutions by providing the requisite support and incentives that are vital for achieving exemplary performance. As noted by scholars, managers...
Introduction The rapid globalization rate has contributed to the high competition in the manufacturing industry as well as other sectors of the economy. This has therefore led to the adoption of operations management as well as supply chain management as some of the systems that lead to the success of...
Discuss the Concept of Managers as Effective Leaders In the context of this question, discussing the managers as effective leaders and the leaders as efficient managers and underlining the gravity of these concepts is critical. As it was mentioned earlier, determining the differences between management and leadership is vital. The...
Abstract The increased topicality and importance of the sphere of business result in the appearance of new ways to organize the functioning of particular companies with the central aim to guarantee their rise and stable performance. For this reason, the sphere of management devoted to the organizational change acquires the...
Introduction Total quality management (TQM) is a popular approach to managerial practices used to improve efficiency of operations. Its flexibility allows a wide range of applications and usually yields considerable increase of productivity. The following paper aims at determining the applicability of TQM to aviation operation management field. This is...
Leadership and Management Meanings Attached to Leadership and Management as Concepts Leadership and management are foundational elements within any team since they provide the bulk of process coordination and allow setting clear goals, at the same time ensuring that the team members perform at the required level. The approaches toward...
Coaching The term coaching refers to a form of personal development in which an individual, the coach supports the learning of his or her client through the achievement of specific professional or personal goals. In leadership, it plays a detrimental role as senior leaders who either coach their followers or...
Introduction Lincoln Electric Corporation, a today’s world leader in the welding equipment and consumables industry with more than one hundred-year history, was founded at the end of the 19th century as a small company with $200 capital investment. Initially, the founder of the Lincoln Electric Company, John C. Lincoln aimed...
Introduction The core objectives of international management comprise the formation, development, and maintenance of the company’s competitive advantages with the opportunities to conduct business in different countries, as well as the appropriate utilisation of economic, social, cultural, and other characteristics across these countries. Effective management, which ensures success for the...
Describe the motivational approach to job design. What are the key dimensions that lead to high work quality and internal motivation? In organizational management, work design is concerned with the creation of jobs and teams that can lead to high levels of employee satisfaction and productivity. To achieve the objectives...
Introduction Organizational change is a revolutionary process of altering the way an organization operates in an attempt to meet some defined goals and objectives. Change is an inevitable practice in organizations since they have to adjust to dynamic business climates to remain competitive. Organizations have to remain aggressive to seek...
Introduction To retain a strong market position and remain competitive in the current global market, companies find themselves without any option than to integrate the philosophy of total quality management in running their activities today. That is the case with Etisalat Telecommunications Company. It is the case when everyone is...
Abstract Strategic Sourcing is a process targeted at the optimization of the supply base at the same time with minimizing the Total Cost of Ownership. This process is based on a broad analysis of spending patterns as well as a clear definition of the needs and requirements of the business....
Introduction In general, organizational change entails planning and executing change in order to realize effectiveness throughout an organization. To be successful, the top leadership in an organization must demonstrate a high level of commitment and attempts must be made to involve those who are likely to be affected by a...
Objectives Every new business venture must have some prescribed objectives. The objective should aim at pushing through the market the service and products a company intends to offer for sale. The objective of the current business plan summary is to market and sale 600 units of the HR system to...
Introduction Organizational performance is mainly influenced by the commitment and contributions made by employees to achieve their work targets. Thus, companies use the performance management cycle (PMC) to realize the full potential of their workforce. The performance management cycle is an annual process through which companies set and help their...
Human resources management process and practices contribute greatly to accomplishing organization’s strategic objectives through its contribution to effective management and analysis of the human resources needs. The obligations of organization’s human resources management (HRM) are planning organization’s human resources, employees training and development, recruiting, selecting, transferring, promoting and demoting of...
Executive summary Human resource (HR) management is the most critical link between organisations and customers. The HR department deals with the well-being of employees. Employers are increasingly becoming aware of the fact that employees are the most valuable assets in an organisation. Therefore, companies have come up with diverse ways...
Introduction Business Excellence is regularly depicted as remarkable practices in dealing with organizational improvements and attaining results, all given a set of crucial concepts or values. These practices have developed into models to demonstrate how an excellent organization ought to function. The models have been produced and improved because of...
Introduction Enterprise resource planning is one of the emerging trends in business management operations in the modern society. Leon (2008) says, “Enterprise Resource Planning refers to automation and integration of a company’s core business to help them focus on effectiveness and simplified success.” The system enables a company to integrate...
Summary Business excellence is dependent on the strategic application of quality management tools and criteria to the overall management of a business based on different aspects generally applicable in various countries individually and regionally. Quality management is a vital aspect in the management of businesses as it ensures competitiveness in...
Elements of lean management Lean management is an efficient method of eradicating waste in the production process. The muscular approach system is derived from the Toyota production system (TPS). TPS is mainly built on two pillars, namely Jidoka and Just-in-time (JIT). Lean management is focused on creating high-quality products. Additionally,...
Excellence Awards Excellence awards are prizes that are given to companies that are outstanding in one way or another. An excellence award is given to an organization as recognition of the company’s role in achieving excellence in providing quality products and services. The award may also be awarded to a...
Abstract This report entails an analysis of two operations management topics, which include quality management and lean operations. The report outlines a brief introduction illustrating the significance of management in organizations’ efforts to attain long term survival. However, the attainment of long-term success is influenced by the effectiveness and efficiency...
Introduction Several factors influence the success of an organization. These factors arise from various sources such as the firm’s history and its ownership. In addition, the effectiveness with which the firm’s activities are controlled also affects its success. For example, ownership and control of a firm may influence other aspects...
Introduction Problem-solving prototypes are essential in addressing the multiple issues that emerge daily in the workplace. The types of problems that arise vary in range, magnitude, and complexity. They can be technical or issue-based. They can be technical or issue-based. In essence, a complex problem is a multi-faceted issue whose...
Executive Summary This proposal entails an illustration of the fundamental issues that the consultancy firm will take into account in offering consultancy services to SGS (HK) Limited. The proposal identifies the strategic objectives that the company should take into account to revitalize its competitiveness. Additionally, the proposal identifies the issues...
Abstract In the era of globalization, cross-border mergers and acquisitions are playing vital role to expand brand in the competitive market for which the companies outgrow their original cultural boundaries. At the same time, there are many other factors for which companies get employees from different cultures, for instance, recruitment...
Introduction Definition Crisis management can be defined as a managerial practice that aims to help the company react to an undesirable event. A situation that could warrant the use of crisis management will most likely be of a scale that would cause disruptions in the normal operations of a company,...
Introduction Managers in the 21st century should have the necessary skills which will enable them to be effective in discharging their duties (Harrison, 2005, p. 7). According to me, effective management is necessary for an organization to succeed. Management is concerned with getting people together to accomplish goals and objectives...
Introduction Statistical quality control (SQC) or statistical process control (SPC) refers to a group of analytical instruments and techniques used by process engineers to guarantee the quality of a process or product. Statistical quality control helps process managers to evaluate the quality of manufacturing course and solve emerging problems (Evans...
Overview of Quality and Total Quality Management Various researchers define quality differently. For instance, perceived quality may be said to be the judgements of consumers about the overall superiority, excellence and value of an entity (Rowley 1998, 325). Reeves and Bednar (1994, 437) state that quality is excellence, value and...
Introduction Business intelligence refers to the procedures and devices used to convert raw data into information that can be used in analysis.1 The term was formulated in 1865. It is associated with Richard Millar Devens. The scholar used the phrase to describe Sir Henry Furnese’s deeds. Henry was a banker...
Introduction Business excellence refers to exceptional practices adopted by organisations to achieve outstanding results regarding their performance and productivity levels. Businesses are regarded as flourishing if their strategies result in continuous financial profitability compared to others in similar lines of operations. The idea of business excellence is based on eight...
The formation of total quality management (TQM) as an approach to the managing processes for projects and businesses started in the middle of the twentieth century (Zink 2007). During this time, the companies came to a realization that the concept of quality should not apply to goods and services exclusively...
Link the KM frameworks to key KM concepts and the major phases of the KM cycle Being able to acquire information fast, process it in q high-quality manner, and distributing it efficiently means improving both the organizational and production process within a specified organization. Therefore, knowing the basic KM framework...
Introduction Business organizations play significant roles in fostering the growth of economies besides creating profits for the owners. The efficient management of business organizations is crucial for creating opportunities for growth not only for the firm but also for their respective industries and the overall economy (Ward and Peppard 72)....
Introduction Quality management has increasingly become an essential activity in business organisations, especially with the increase in the level of competition. Organisations need to manage and produce high quality goods and offer high quality services for them to be successful. It is one of the surest ways through which an...
Quality Management was a natural offshoot of industrialization. Quality management became necessary to help reduce the quantity of defective products arising from production processes. Companies that managed to increase the quality of their products and to reduce defects in their finished products remained profitable. This report looks at the evolution...
Coaching Purpose of coaching and how it could be implemented in an organization Grow model is one of the most used methods of coaching. This model provides one of the simplest and powerful frameworks for coaching process. Through the Grow Model, it is easy for the employees to find their...
Executive Summary The most recent debates on leadership concepts tend to stress on leadership and innovation. Innovation is one of the key matters facing businesses at the moment. Innovation and generation of new ideas are important for product development and overall productivity. Every leader knows that an organization needs a...
Introduction As social, economic, and cultural aspects of life keep transforming in the world, organisations need to understand that organisational change is becoming an irresistible factor in the corporate world (Adkins & Caldwell 2004). Organisational culture is a form of administration or control technique that companies use. Organisational culture involves...
MRP System The way MRP works in UAE enterprises MRP is usually associated with the management while it is more applicable to resources and manufacturing rather than to areas of business that deal with providing services. In this respect, it is necessary to analyse the integration of MRP system in...
Acknowledgment I thank the Almighty Lord for granting me peace and grace in the period of my research. God has always been faithful, loving; he is a constant source of my endless love to him. May HIS love reign every day, AMEN. I would also like to express my sincere...
Literature Review In today’s enterprises, quality management is characterized by the use of simple yet powerful tools that are designed with the goal of helping organizations achieve their production objectives (Mahadevan, 2007). An example of this is observed when considering Brakes India Limited (BIL), a well-known manufacturer of braking systems....
They need to appreciate the role of leadership in an organization makes it imperative to look at the actual performance of companies in the market place as a source of learning for organizational leadership. This paper relates to four case studies from some of the most successful companies in the...
The modern perspectives of effectiveness The premises on corporate actions seem to have either clear or implied purpose of building managerial efficiency. In fact, the level of effectiveness is an expansive notion characterized by a number of perspectives. These consist of open system, organizational learning, high performance work practices, and...
Executive summary Company (X) is in the process of diversifying its business operations into a new business environment defined by people from different cultural backgrounds. At the same time, the management of company (X) has realised that the performance of the company is on the decline. A study was conducted...
Abstract This study presents the relationship between the implementation of quality management systems and innovation in Dubai Customs. The study embodies a rich literature review on innovation, change, and quality management systems. The research uses personal interviews and self-administered questionnaires to collect data for a sample of five interviews at...
Introduction Background In the current competitive business environment, companies are finding themselves in a very challenging environment where they have to fight for survival. They have to find ways of offering their customers unique products that meet their needs in the best way possible while at the same time lowering...
Introduction Management development is the process that sees managers in an organization improve their skills, benefiting themselves and the organization (Rothwell and Kazanas 199, p.71). For the organization to succeed, the management team has to engage in individual management development (Rothwell 1998, p.81). When the management leadership is backed by...
Introduction The events in the business environment are frequently compared to natural phenomena. Thus, similarly to cyclones and hurricanes, strong winds of change that were blowing in business turned into a real storm that was named VUCA. VUCA is an abbreviation from volatility, uncertainty, complexity, and ambiguity (Hollingworth 2016). The...
Introduction Downsizing in the corporate world is used to mean the process in which a company re-organizes its structure by bringing about layoffs in a part of the workforce of the company (Drew 4). There are several reasons as to why a company would decide to layoff part of its...
Executive Summary The current paper provides an analysis of the problem of implementation of change by middle managers in an organization, and the associated difficulties. The paper is based on a literature review. It was discovered that companies are required to change extremely fast to survive in the market and...
Introduction Performance measurement is incredibly important in the public and private sector organizations. Indeed, performance measurement in the public sector has been playing a vital role in different governments around the globe since the early 1980s. For example, the American government developed the American Government and Performance Results Act in...
Introduction Our observation was meant to explore the impact of group leadership, problem-solving, and conflict management. We identified a group to observe, and this was a team of engineers in as constructing a firm ready to begin working on a project. The team comprised of an Architect (Mohamed), a Structural...
Introduction There are two kinds of knowledge. Gao, Li and Clarke (2008) refer to them as explicit or tacit. Absolute knowledge is transferable through physical media. It is quantifiable and firms can trade it. On the other hand, tacit knowledge has no definite formula. The transfer of silent knowledge can...
Introduction This is a reflective report, which captures thinking towards leading and managing change and promoting creativity and innovation within an organization. The report evaluates why change is so prevalent and so necessary for organizational success and survival. In this report, I make use of frugal innovation in India to...
Introduction The business environment in which organizations operate today is frequently changing, and it is becoming more and more complex. Organizations, both private and public, feel increasing pressures that force them to react quickly to changing conditions and to be innovative in the way that they operate (Turban, et al....
