Operations of any company that yields success embed in its resources, which are materials or people. The quality of products and services that an organization deliver, however, depends on the competencies and skills of employees. Thus, workers are assets of the industries in which they are working. Moreover, the realization of progress through innovative strategies and substantial changes relies on the understanding and mastery of concepts being worked on by employees (Khoshnevis & Tahmasebi, 2016). It, therefore, implies that constant investments in training employees are a vital component of industrial operations while working towards achieving the set objectives. Incorporation of training should be a continual program in every business-oriented organization and should be managed just as any other activity implemented to aid operations leading to success. The management of people working in an organization is called human resource management, and it should facilitate all the learning programs scheduled for employees (Motlokoa et al., 2018). This paper discusses the extent to which training provided by a company enhances employees’ career development. The focus of the discussions is the performance of workers, their motivation, commitment to duties, and satisfaction with positions they are holding.
Career is an occupation with roles or responsibilities that an individual performs to generate income for economic sustainability. Career development is a particular aspect of job life in which employees and employers manage diverse duties, improve working conditions for a better experience, and control behaviour of each person. Career development majorly focuses on the way the job value of a person increases as they get assisted by human resource management to be proactive (Kakui & Gachunga, 2016). It is through progressing in the level of productiveness that employees’ attain job security, and dynamic operation strategies get implemented easily to fasten the fulfilment of short- and long-term goals in an organization. A perfect plan for career development is instrumental in making the company utilize talents within its capacity by matching the capabilities of employees to the responsibilities in every position of employment (Onukwufor et al., 2018). Thus, the accomplishment of set goals and the realization of profits is anchored upon career development approaches within an organization’s setting.
Following a high competition in the business world, career development is vital for the success of any company irrespective of its sector of operation and market size. The processes for improving the capacity and competence in managing the organization determine the efficiency of generating profits for progress in economic activities. Thus, career development owes every company and its employees’ competitive advantages against rivals for customers in the market (Onukwufor et al., 2018). The link between an organization and its workers should be keen to foster advancements in the business and the increment of the profit returns. Consequently, both the organization and employees will benefit from the outcome’s plans implemented to develop careers within its capacity. It is, therefore, conceivable that career development is realized when an employee continuously acquires dynamically relevant skills, insights, and competencies for the jobs (Kakui & Gachunga, 2016). Moreover, it encompasses the attainment of experience level that yields high wage returns, job promotions and security in the occupation.
The main assets necessary for the implementation of the organization’s business strategies and the realization of maximum financial gain are employees. Therefore, at no point should the necessity of equipping workers with relevant knowledge and skills be downplayed by the management body. Also, the more the number of employees who can deliver high-quality products and services is, the more it becomes possible to achieve high marketing returns (Onukwufor et al., 2018). The implication is that sealing the gap between the current level of performance and anticipated standards requires career development. It is because advancement in job grades mitigates pitfalls that might stem from employees’ low commitment, job dissatisfaction, and lack of motivation to deliver high-quality results (Onukwufor et al., 2018). Conclusively, the development of competencies of personnel within various employment positions in an organization is vital for the sustenance of its business since it becomes competitive in the market.
Industrial Training Concept
Training in companies or organizations is one of the core responsibilities of the Human Resource Management body. Industrial training is regarded as a programed system of learning through which an individual acquires good behaviour and master talents as he or she encounters diverse events (Motlokoa et al., 2018). By participating in the organized objective learning within an industry, employees become acquainted with key skills for executing job duties and responsibilities. Furthermore, the level of competence gets elevated through the acquisition of an intellectual understanding of the roles to be played (Motlokoa et al., 2018). Training also shapes the beliefs and helps in orientating the ideas of workers to be in line with organizations’ long-term goals. It is believed that the effective bonding of people working together in a company is fostered by the expertise of workers in their various employment positions, which is enhanced by lifetime learning. Recently, employers discovered that high performance and competitiveness of their organizations is perpetuated by a well-refined workforce (Shen & Tang, 2018). Thus, employees’ training has been invested in to drive innovation and quality services delivery.
Training of employees is associated with a positive impact on the organizational development plans. Through learning at the job environment, workers develop a positive mental attitude, which in turn reflects on their good behaviour. As a result, employees grow economically and attain advanced and admirable social life. Headway step in the well-being of every individual boosts the efficiency and performance level, thereby making the organization incredibly productive in the economic world and competitive in the market. The overall result is financial benefits through profits earned from the company’s product sales. Moreover, training stimulates the conscience of a worker, thus, making them motivated towards achieving highly set goals (Motlokoa et al., 2018). It enhances the psyche with which employees approach the duties of the job positions they are holding.
The security level of jobs also elevates when the organization and employees get into intimate relationships. When the skills for executing the roles are advanced through programmed learning that imparts insightful understanding, the industrial objectives are easily achieved. Furthermore, innovation is easily managed since intellectual competencies are readily developed to drive the company into success (Kossivi et al., 2016). Consequently, when productivity is high, workers occupying different position feel safe from losing their job. More importantly, the training helps companies to gain a competitive advantage over their market rivals when the workers feel safe from being dismissed from their occupations (Motlokoa et al., 2018). It, therefore, implies that training of employees owes the company benefits through the cultivation of professionalism, intelligence, and competence, which are the factors vital for industrial success and job security.
Through the evidence of its benefits, objective learning confers a substantial organization gain. However, high expectations of a company through training should not fasten the passion for implementing learning programs for workers. It is because the acquisition of new knowledge and skills should be the ultimate goal of the human resource management body while planning to train workers (Zlate & Cucui, 2015). The company should first ensure that there is a goal to be achieved which requires specific skills and competencies that are not yet with the available personnel. It is important to note that the success of objective learning depends on how the training programs are skillfully performed. People with high intellectual competence and understanding of the subject matter should be sought for human resource managers to facilitate the learning process. Thus, training is a programmed approach to career development that starts with an assessment of the company’s needs. In the beginning, a strategic plan should be drawn by the managing body and must comply with the industry’s objectives. Thereafter, tactics get utilized to determine the learning activities to undertake and the way to coordinate the learning program (Motlokoa et al., 2018). Finally, workers should be engaged in the evaluation phase to help in determining whether the desired skills have to be gained after the lessons.
Industrial training can be broadly categorized into two types, which are, learning-on job, and training-out-of-job by the employee. Training while working entails a structurally designed program of learning in which the new skills and knowledge are delivered when employees are performing their routine duties. Competencies and understanding are developed by practicing new concepts during the process of working. The practical aspects of training at the workstation entails mentoring, coaching, lecturing, instructing, and orientations by senior personnel or skilled facilitators during the working hours. On the contrary, out of job training programs encompasses lessons planned for in places or halls, which are away from the working stations. However, it can also involve being in the job environment but free from the employment duties. Moreover, the programs can be slotted within the working hours or after daily activities, and it depends on the training terms and conditions. Through seminars, lectures, and discussions, the desired skills can be imparted in employees to promote their capacity in delivering the services of the organization (Motlokoa et al., 2018). Whether it is on-job or out-of-job, evaluation of the learning objectives should terminate the training programs to certify that employees have acquired the intended insights.
Industrial training can be categorized as specific or general. The aspect of a particular exercise is that it encompasses the transfer of skills and knowledge that are limited to certain occupations. Moreover, the insights gained are useful in selected companies or organizations with which they are identified. For instance, the skills in locating veins are associated with organizations dealing with healthcare provision, at the hospital level (Motlokoa et al., 2018). Thus, training individuals to develop competence in the injection is specific for hospitals and health research organizations. On the other hand, general training entails delivery of knowledge, and acquisition of insights and competence that are transferrable to other institutions. The understanding gained can be implemented to execute job duties in multiple organizations dealing with different subject matters. For example, the concept of data analysis using modern technology tools cuts across business, healthcare, communication sectors, and many other fields of the profession (Sekerin et al., 2018). It implies that, once an individual is trained on how to manage data, and perform analysis from the variables under investigation, the person is employable in almost any company where there is need of data manager or analyst.
Performance of Employees
The extent to which an employee can deliver the intended services through the utilization of personal understanding and efforts is termed as performance level. Every job position created by an organization has specific standards of measure upon which the accuracy and capability of an employee are determined. Various indicators exist to measure workers’ level of performance and reflect it on the overall goals of the organization as productivity. The vital components of productivity which determine the workforce capabilities are the quality of services and goods delivered to the market, and the efficiency with which the roles are executed by every person (Shen & Tang, 2018). High-quality services and processed products meet the expectations of potential consumers. It is reflected in the rate at which the customers buy products from a company even if the prices are hiked. On the other hand, the efficiency of workers is determined by the speed or pace at which the production process and business cycles are operated. At an elevated rate, competitiveness is attained when the services offered to appear on the frontline while in the market, and sales return are high (Khoshnevis & Tahmasebi, 2016). Thus, the overall level of performance is reflected in the competence of every worker to produce the expected results on time.
The managerial body of every organization bears the responsibility of enforcing policies and asserting high levels of performance by workers. With that regard, the setting of the standards of measure for determining the quality, quantity, and effectiveness of the products is its primary duty. The timelines are allocated in terms of daily, weekly, monthly, and annual basis to facilitate the fulfilment of organizational goals. For instance, readily available services given to consumers by industry indicate the level of efficiency when the duration set to attain them is not overlapped. The quantity of goods delivered for sale within a set time shows that the manufacturing process is operated effectively. Thus, management of the performance of all personnel is appropriate to attain a high-performance level by the organizations (Motlokoa et al., 2018). By enforcing the standards of measure in determining quality and efficiency, the organization can also discover sources of default to mitigate. As a result, training objectives can be formulated to initiate a continuous learning program as a strategy for enhancing the efficiency of production and career development.
Worker’s Performance and Industrial Training
Employees’ training and the effectiveness of serving customers have a well-established association in an economically competitive environment. Through analytical research programs, it has been discovered that training of personnel enhances the overall performance of the company (Kossivi et al., 2016). Learning programs delivered within the company widen employees’ scope of understanding, improves confidence at work, and equip workers with appropriate skills and insights. Moreover, by moulding the behaviour of workers, their attitudes towards working for the company for both organizational and personal economic gain increases. Consequently, the ambitiousness to make higher achievements by every person within the industry escalates, thus driving the accomplishment of set objectives (Kossivi et al., 2016). The implication is that training acts as a booster that increases the competence of workers for higher career positions as well as performance levels.
Empirical studies also demonstrate that training of employees enhances growth in their career, even in the developing nations. For instance, an examination of workers’ level of delivery in a Ugandan telecommunication company called Mobile Telephone Networks showed that performance improves after offering skill-oriented lessons. The data was obtained from 40 respondents using a questionnaire, and the analysis involved use of descriptive statistical tools for concluding the variables under investigation. The revelation from the study demonstrates that the competitiveness of the company increased when its managers took the initiative to do evaluation and program for competence-directed training. The required skills for achieving high performance were discovered, and employees got trained on them (Motlokoa et al., 2018). The move to educate workers on technical skills boosted the profits generated from the sales of services. Moreover, suggestions from the study propose the development of policies to sustain the training of employees in both public and private institutions as an avenue for improving productivity.
Evaluation of the impact of training human resource managers in Athens’ hotels also asserts that learning at work promotes career development. The Human Resource Management personnel in different hotels were engaged in a study which involved the use of a structured questionnaire. The outcome from the data analysis drives into light that the integration of lessons on human resource management skills during the working hours enhances the performance of employees holding managerial positions (Motlokoa et al., 2018). From the data set, which contained 132 HR managers’ responses in Zimbabwe, inferential, and quantitative analyses complied with the study in Athens. Profoundly, the research unveiled that objective learning planned for by companies imparts new skills and boosts the level of competence, thus, yielding high marketing returns. Noted within the study is that, training reconciles the broken links between employees and the companies they work for (Motlokoa et al., 2018). When the attitudes of workers towards their employer are good, advancement in economic outputs becomes fastened since the company business become the source of income generation (Kossivi et al., 2016). The implication from the empirical data shows that industrial training promotes career development since it aids the fulfilment of both organization and personal objectives.
Motivation of Employees through Training
Diverse opinions exist about the word ‘motivation’; however, they all come to consent that it involves being compelled to make an achievement, wanting to fulfil an objective and stimulation due to an incentive. In the context of training and career development in a company, motivation is perceivable as the driving force for one to lay efforts unceasingly to generate income from the business activities undertaken. Thus, the definition by Zlate and Cucui (2015) applies which states that motivation is “the availability of an individual to work intensely and consistently to achieve set organizational objectives” applies. Furthermore, it is opened into insight that personal goals act as the stimulator of a person to work hard, and in the process, objectives of the company are accomplished (Zlate & Cucui, 2015). Therefore, it is conceivable that a motivated person would invest energy and effort towards being autonomous at work. Through training, the company’s competencies are established that drive success in every action taken. The policies of the organization are automatically fulfilled since skills and understanding of the concepts being worked on are fully developed. Autonomy and being self-driven becomes a possible aspect of life to achieve (Khoshnevis & Tahmasebi, 2016). Hence, through training, employees become motivated for higher achievement leading to their career development.
Training and Employee Commitment
The commitment of workers refers to the tendency of positive engagement in performing duties, and loyalty to the terms and conditions of employment. Furthermore, it is justifiable by their motivation to identify themselves with the company. Persons who exhibit strong bonds with the organization develop an intention to stay as its employees throughout their lives (Ocen et al., 2017). Thus, the services they deliver and the duties they perform beside the wages earned are their inspiration to deliver high-quality results. Employee commitment can be categorized as affective, normative, and continuance. The affective commitment is perceivable as having a positive mental attitude towards the organization an individual is working for. It may involve emotional expressions and being intuitive to ensure that the set objectives are fulfilled perfectly. Training employees positively impact the level of affective commitment to jobs in an organization. By building the experience level and competence standards, workers become efficient in pursuing the set goals and attaining the desired quality (Demiral, 2017). Thus, it becomes easy to fulfil both personal and organizational objectives with skilled personnel.
The normative type of commitment is linked to the stimulation of workers’ conscience to deliver good results through reciprocating efforts for maximum gain. When the training programs for acquisition of desired skills are slotted for as determined by the needs, workers get acquainted with insights and become inspired to execute the job duties excellently (Demiral, 2017). It implies that objective learning has given employees act as a stimulant to their conscience, thereby compelling them to be responsible for the company’s success wholeheartedly. On the contrary, continuance commitment affects career development negatively, especially when employees are offered industrial training. By investing resources to train workers, the company expects maximum output from the little input given. The result is that the employee becomes scared of the costs or consequences of not meeting the desired goals. Moreover, when workers try to leave the organization for lucrative employment positions, it becomes a hard course to pursue since the industry counts on them as an investment. Thus insistence on quitting the job may create a rift between the company and its employee who are not loyal to its terms (Ocen et al., 2017). However, through training employees, getting a fulltime commitment levels to become simple, and the values of the organization get promoted for long-term benefits.
Satisfaction in the Job through Industrial Training
Being satisfied with the job position an individual is holding is summed up in the attitude and perceptions of worker about the place of employment, and duties performed. Literature from different scholars’ reveals that job satisfaction with having personal needs fulfilled as well as achieving a high quality of performance. However, external factors such as employee’s relationship with supervisors’ amounts paid in terms of wages, compensations for worker’s well-being, and the working environment determines the job satisfaction (Shen & Tang, 2018). Training of employees impacts the level of satisfaction with the job. The determination, which forms the most significant factor in high productivity, is driven through training workers since it motivates them to attend to daily duties. Moreover, training enhances the extent to which workers are committed to achieving the set goals within the given deadlines. Besides, the behaviour modelling to the positive side through progressive learning at work creates a conducive atmosphere for employees’ comfort. Also, training employees diminishes their anxiety which stems from the need to be dynamically skilled to secure a higher position (Khoshnevis & Tahmasebi, 2016). Thus, training enhances employees’ career development while working for an organization since they become satisfied with the results produced to fulfil developmental plans.
On-the-job training programs in which employees are instructed on the spot promotes the development of skills in part-time employment positions. Industries in which training at workplaces enhances the development of competencies are the hospitality and tourism sector, casual working in construction companies, and housekeeping service delivery (Jaworski et al., 2018). The protocol utilized in delivering knowledge to workers in the mentioned sectors should include assessment of the demands for services. Moreover, a program is supposed to be designed to capture the procedures and tools to be used during the learning sessions. Thereafter, resources to be availed to execute the training process. As part of the progress assessment, evaluation through tests or practices should follow the training sessions to ensure that intended skills and insights are mastered. It is necessary to have designated persons with a deep understanding of the subject matter performing the training since its effectiveness depends on the skills and professionalism of the facilitators. In the cases of shadowing job duties during training, skilled workers should take the responsibility of supervising and evaluating the progress of trainees (Jaworski et al., 2018). Perfect mastery of skills is equated to satisfaction, especially for part-time employees who are put to learning while on the job. Such workers get to develop abilities required in a short time and become capable of seizing better positions in the organization (Motlokoa et al., 2018). It implies that part-time employees who are trained while working develop their career quickly in their sector of interest.
Training and Empowerment of Employees
Empowerment of employees is a significant factor to consider while laying efforts towards achieving the set goals and improving the level of productivity. Through empowerment, workers become motivated to escalate the standards of performance, which in turn elevates the company’s reputation in the market. Moreover, employees get the opportunity to engage in decision-making processes and become proactive in the implementation of ideas and policies set to business progress (Hanaysha, 2016). The consequence of empowering workers is that they develop confidence in being in the organization and trust the management with the most confidential information. Therefore, employees’ empowerment is an instrumental strategy of eliminating the boundaries existing between workers and the managerial body in an organization. The authority in making decisions becomes shifted from the managers to employees, who understand the practical situation at the working stations (Hafsteinsdóttir et al., 2017). It is, therefore, conceivable that empowerment is the provision of opportunity for employees to handle matters linked to their routine activities at work.
Training employees is a solid strategy of empowering them to attain the desired level of productivity. Employees get acquainted with intellectual abilities, some of which are attained through technical understanding, like communication and interpersonal skills. Positive mental attitude is also cultivated when the vital concepts are readily trained within an organization. As a result, workers get empowered to perform highly in their responsibilities since they are engaged in the decision making, and the insights which are necessary for accuracy and precision in the process are availed (Hafsteinsdóttir et al., 2017). The understanding that is built through training on the areas of specialization for each employee makes them confident to define the factors associated with productivity accurately (Hanaysha, 2016). Thus, training makes employees empowered to engage in decision making, as their insight is readily taken into consideration. Moreover, productive commitment, especially in the decision-making process following the understanding well-established makes builds a good reputation of an employee since the results are profiting (Hafsteinsdóttir et al., 2017). The overall outcome is maximum gain, including high competence levels and advancement to more incentive employment positions.
Training and Employees’ Teamwork
Training employees in a company has positive impacts on team building and construction of a work environment with functional social interactions. The development of proper attitudes and socially acceptable behaviours are directly linked to training employee. When the management is committed to impart knowledge in workers through seminars and practical lessons, positive interaction among individuals is enhanced (Sekerin et al., 2018). Consequently, the behaviour is moulded in employees to ensure that they fit with each other in different workstations. Moreover, ideas are easily exchanged among them to sharpen the skills within the institution. Employees readily develop confidence in working as a team towards a common goal. Teamwork, job satisfaction, and commitment to duties are directly linked to each other and are promoted by the training of employees (Hanaysha, 2016). Therefore, it implies that working as a team sharpens skills, enhances understanding among workers, and builds competence leading to the development of a career.
Training and Employees’ Promotion
The fitness for promotion to higher job positions relies on the ability of an employee to deal with a complex situation that is related to his or her duties and responsibilities. When an employee can perform complex tasks on time and deliver quality results, the person is put to higher responsibilities associated with top-ranking positions. Hence, promotion is directly linked with the competence of a worker in an organization (Van Vianen et al., 2018). Individuals who are put to continuous mentorship programs or on-job training sessions exhibit highly developed insights and competence. Therefore, such persons are capable of handling highly demanding duties characterized by challenging concepts. The ability that defines the objectives of the job accurately is also cultivated in employees during the training sessions. Moreover, the capacity to get promoted is evaluated based on how a person is ambitious towards attaining high standards performance and the zeal to occupy higher professional positions (Sekerin et al., 2018). People who are passionate about making substantial achievements while working for an organization are counted to be of significant value when engaged in initiating and running development processes (Van Vianen et al., 2018). Being motivated to work in an organization is a requirement for making substantial accomplishments in a career, and the result of such an attitude is job promotion and economic gains.
Training as a process of learning leads to the transfer of desirable skills from superior personnel to junior professionals. When an employee in the lower ranks get equipped with the insights he or she is being trained on, the level of competence increases. By achieving high standards of performance and dealing with complex tasks, the employee becomes fit to manage highly demanding jobs (Van Vianen et al., 2018). Furthermore, training motivates workers, especially when the desirable insights and skills are provided for during the sessions of learning. The culture to perform highly is cultivated since the training inspires workers to deliver high results promptly. It also enhances the efficiency with which tasks are completed, leading to higher production and competence level (Zlate & Cucui, 2015). It can, therefore, be concluded that training and mentorship programs impart skills and capabilities which makes employees fit for promotion to higher job positions.
Training of employees in a company leads to competence development, acquisition of skills, and an increase in the understanding of the concepts being worked on. As a result, workers become motivated to perform highly on the responsibilities before them. Moreover, employees get promoted due to high performance in duties and inspiration to make great achievements. Training also makes employees satisfied with the job since it empowers them to deliver good results as a team. Through behaviour modification by training, it becomes possible to work as a team. Eventually, the outcome of training employees is high yields for both organization and individual level. The competencies and skills developed together with work experience lead to career development.
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