Introduction
The organizational and artistic of an institute in the Inter-relationship of procedures and tasks of the organization
Organizational culture is commonly held and relatively stable beliefs, attitudes, and values that exist in an organization. Organizational structure is based upon the organization’s objectives in terms of its input, conversion process, and output process.
The type of business and size determines the structure of an organization in the market. There are also other factors affecting or influence an organization structure, and they are mission, what it does, its culture, complexity of operations, product portfolio, and technology usage within an organization. The entrepreneur should set their ambitions in terms of mission, goals, objectives, strategy, and policy of the organization. Categorization of culture is the speed of feedback is how quickly are the feedback and presentations are provided during which an individual is praised for a good or a bad job one in the organization. The degree of risk is the level of risk-taking and the degree of uncertainty.
GE culture in terms of the Handy Model
GE is a global infrastructure, finance, and media company taking on the world’s most challenging challenges. GE culture is classified in the owners of the following term are responsible for their rewards, directions, and punishment plans. Impersonal exercise in the economic and political power of managers to enforce procedures and performance standards. Communication and discussions of tasks requirement leading to appropriate actions motivated by a personal commitment to achieving goals, intrinsic interest, and enjoyment in activities to be done in the needs of people involved.
Organizational cultures are stable activities, beliefs, attitudes, and values that are within an organization, organization culture is how the organization is defined and acts in the market industry. Culture is the total of the firm’s beliefs, knowledge, the attitude of mind to which customers are showed culture justifies the position and activities of the ruling group.
Culture is also used to analyze the success process, excellence, and leadership in the company. Culture in an organization is subdivided into external and internal values to the organization influenced by these factors: common identity, behavior, assumptions, and beliefs. Influencing factors in the organization include the culture of citizenship of the same country, status, and class in the society, profession, and membership of the company. Most firms and companies have their own choice of creating culture, customs, and rituals and performance rewards induction, symbols of the logos used common language, values, and organization fit. Beliefs and values of an organization may be designed in customers’ interests by saying that customers are always right.
Mission, aims, and objectives of an organization and its effects on the organization
Elements of the company mission statements in the Airbus Industries
A company mission statement helps the manager to determine and identify functions that the company should do in the marketing its products and services in the market. Mission declarations should include objectives that are assessable and motivating, they must be unique as compared to other corporations, the mission must categorize the firm’s ambitions, and not the current commerce, and it should apply to all shareholders of the corporation.
The mission should be able to define the company and define the company future aspirations, which are the vision statements. A good mission statement should be inspiring, short so that it can be easy to remember, the mission should show direction, relevant to the company’s goals and objectives, and it should keep track of the company activities by making a difference. A mission statement allows creative growth and differentiates every company by stating its objective so that all people can understand it. A mission statement can also be used to analyze and evaluate the current activities.“
The mission of any company should communicate the firm’s core ideology and visionary goals which are the company’s core values, core purpose and visionary goals”( (Lawson, 2006, p.56). A mission statement can be used to support people to attain defined objectives which can be described as SMART, which stands for Specific meaning one at a time, Measureable meaning quantified, Achievable meaning that the mission should be ambitious, Relevant meaning that the mission statement should focus on the real issues and Time-bound means that mission statement should be short or long term.
Different key elements are included in the mission statements are as follows: identifying principal offerings, targeted customers should be met, geographical specification, technological advancement should be considered, company philosophy, company’s public image and commitment to survival, growth, and profitability of the company. The mission of statements should contain various components of the company’s purpose and aim of the organization.
Business aims and goals of the organization
Aims or goals give a sense of direction for the activities of an organization and are sufficient for the organization’s missions. Aims or goals of an organization are the future expectations and the desired future state of an organization. Aims/goals of an organization can be specific or broad-based. In designing aims or goals in an organization, it should be able to consider the following guidelines: performance standards, planning basis, decision-making tool for support, R&D of work carried out, Influence structure and technology deployed, and basis for the organization’s objectives and policies.
Business objectives of the organization
Objectives are the aims and goals that can be managed and measured. Objectives support the company’s mission and expand upon the aims and goals of the organization. The objectives of the organization must be SMART, balance, and pecking order. Examples of objectives include profitability, growth, market share, quality, industrial relations, and operational excellence of an organization. Objectives and policy combined provide guidelines for the management of the company while policy has a direct effect on the way the company operates on a day-to-day basis as in the HR policy.
Methodology used to map processes to the organization’s objectives, functions, and evaluation of output, processes and analyze the quality
The key process of mapping elements includes the core processes that are identified and its activities identified. Process limits are defined, identifying of input of stakeholder and output stakeholders. Performance measurements and sufficient details to follow the flow of activities in the organization. The basic assets of a process component include the tangible and intangible assets, where tangible assets are what are physically deployed to affect the process components, while intangible assets were the brand and goodwill. Procedures are the ability to coordinate, manage, and executing explicit knowledge and tacit knowledge to perform the required process.
Business processes exist to realize business goals and objectives are derived from the business goals, customer requirements, and benchmarking. Process management components are the essential factors of organization success are determined scope that is used to identify processes, ownership, boundaries, and interfaces. Launch course of action objectives, state them in quantifiable provisions and set up achievement criterion. Document processes in defining key stages of inputs into outputs and identifying risks with actions are planned to manage. Analyze performance, improve processes, and make changes as required.
The building block of business measures is the goals that can be measured, and the critical success factors (CSF) are what has to be achieved to succeed. Deploying the right control, management, and measurement systems outcome measures used to estimate procedure achievement include customer satisfaction and reliability of output against the delivery plan. Quality of product and waste management are outcome measures that can be used to gauge process success.
Management by Objectives (MBO) in an organization
Management by Objectives (MBO) is a key component of some organization’s management philosophy in an organization. A group of connected tasks that are performed together in a logical sequence to deliver and accomplish its objectives in an organization. Management by objectives is the planning system that focuses on the coordination of short-term plans with long-term objectives and goals of an organization.
MBO is also a planning system that focuses on the coordination of plans of junior with senior managers of an organization, and efforts performed by different functions of the organization. An organization can be successful in achieving its organizational goals in the MBO system by ensuring that all efforts at all levels focused on business objectives and achievements. The organizational targets for managers are based on achieving the common objective, everyone will be aware of the common objectives and standard judgment practices in place (Lawson, 2006).
Organizational functional objectives must be interlocked vertically, horizontal, and milestones. Supervisors and subordinate staffs should jointly plan the objectives of the organization, set standards, and choose the best actions to be taken when planning for organizational objectives. They should jointly discuss implementations, review results, and review the management by objectives together.
Developing plans for the implementation of the operational plans
Development plans that promote goals and objectives which are consistent with legal, regulatory and ethical necessities
A planning decision is relevant at all levels of the organization, strategic level, tactical level, and operational level. The strategic level involves the definition of overall objectives of the long-term goals of the organization. The tactical level is how to achieve the organizational objectives with the short-term goals of the organization. The operational level is concerned with the implementation on a day-to-day basis to achieve the objectives of the organization. The operational level is concerned with the following objectives in the organization, what has to be achieved, what are the resources needed, what task sequences are required, what coordination is required, and what must be controlled and monitored.
Objectives that are “specific, measurable, achievable, realistic and time-based” to support group and other assets in a valuable and competent manner
SMART defines the principal objectives of an organization
The objectives of an organization statement can also be used to analyze and evaluate current activities. The mission of any business should communicate the business’s main beliefs and farsighted ambitions and intentions, which are the firm’s key values, the key principle, and farsighted ambitions. Organization statement can be used to support people to attain defined objectives that can be described as SMART. SMART stands for Specific meaning one at a time, Measureable meaning quantified, Achievable meaning that the mission should be ambitious, Relevant meaning that the mission statement ought to center on the real issues, and Time-bound means that organization statement should be short-term or long-term objectives.
The mission also offered a way of appreciating the vision alongside its principles in the firm. The importance of having purpose states that it creates standards for “those who get close to the statement and who may be the managers, employees, and customers. Organization statement also creates a sense of direction and opportunity of the business that is both the essential part of the strategy-making” (Lawson, 2006, p. 58).
Implementation plans that transform strategic targets into realistic resourceful and valuable procedures
The strategy is defined as the lessons of the act, together with the measurement of resources necessary to attain a particular objective and quantified objective in the organization. All resources acting in concert to achieve specific objectives aimed at beating rival organizations. The organization has the following resources in its strategies include financial, marketing, material, and work force resources in the organization. Planning of resources is what are the key tasks that have to be completed, what control systems are in place, and what changes will be required in the organization.
The policy provides the basis for decision-making, the control methodologies deployed to achieve the objectives set, and it governs our behaviors when doing it. The internal and external environments influence policy of an organization and these are the PEST and PORTERS factors of the organization. Objectives and policies combined provide guidelines for the management of the company with its policy has a direct effect on the way the company operates on a day-to-day basis and HR policy. The policy is the rules and regulations in place to manage measure and control the business outcomes and all the encompassing factors of the organization. Policies and standards of behaviors can be simple or complex but always has an impact.
Evaluation methods of customer satisfaction
Two major factors could be used to evaluate customer satisfaction. These include:
- Existence of proper and adequate skills to the understanding of a customers’ satisfaction and stability, on one hand, and the profit margins on the other hand.
- Interpreting problems that directly link to the understanding, perceptions, and behavioral characteristics of consumers.
Options for analyses of consumer satisfaction
Non-recurrent: in this method, the level of satisfaction of a customer is based on personal assessment and is used to weigh against a product or service with those of his/her main competitors.
Periodic: in this method, analysis is carried out every three, six, or twelve months. This method is applied to achieve comparison of a product or service with those of the main competitors in the market to assess the dynamics of varieties in consumer satisfaction caused by the market activities, execution of changes, among other issues.
The factors to consider during evaluation include overall consumer satisfaction with the goods and services and satisfaction with the characteristics or parameters attached to a good or service. It is important also to note that the parameters of goods or services are founded on the result of earlier studies, or an expert establishes them.
Requirements for customer satisfaction evaluation in ISO standards
Customer satisfaction is a very important, and necessary component to consider for official recognition by the International Organization for Standardization (ISO) standards for a contemporary system of quality assessment. This body unites member countries and has developed guidelines for intervening consumer complaints and established prerequisites for quality management structures.
Importance of customer satisfaction
The satisfaction of customers will in most cases lead to them re-purchasing goods and services from the same seller/entrepreneur, thus it is obvious that most entrepreneurs worry about customer satisfaction. It is also natural that dissatisfied customers will pass the word round to relatives, friends, and even strangers, and this can only have negative publicity towards the target business. Verbal feedback is quite important to an entrepreneur and is directly linked to the consumer’s experience considering his/her expectations. In essence, it has considered cheaper to preserve existing customers other than getting new ones.
Tactics that are used to support the strategies of an organization
Boeing has three strategies that they pursue as a business using the following tactics in their strategies: the entrepreneurial problem is how a company should be able to manage its market share; engineering problem is how an organization must put into service its resolution to the capitalist crisis. The organizational crisis is how the organization ought to arrange it to manage the implementation of the solutions to the above problems two problems.
The capitalist crisis ought to be able to have a stable market share and cost leadership in the market. The administrative problem should be able to ensure efficiency in the long-term solutions of the company problems. A prospector is an organization that seeks to utilize the latest opportunity, to produce the latest goods and services in the new markets. Entrepreneurial problem is the new markets, innovation, creativity that are not drab/mundane.
The administrative problem is how to manage different production actions and support improvement in the business organization. The analyzer is a type of organization that avoids extreme risk but succeeds in the deliverance of new products and services. Usually, it focuses on a narrow collection of goods, and technology seeks to do better than other organizations based on quality enhancement.
Entrepreneurial problem is the balances versus profits with a strong base to leap from their followers (Lawson, 2006). Administrative problem is concerned with how to manage and control business approaches. The reactor is the variety of business that has small power over their external surroundings, missing the capability to get used to the outside rivalry and lack of effective internal power mechanism.
Strategic, tactical and operational levels in the planning of an organization
Planning within organizations takes place at strategic, tactical, and operational levels and their impact on the organization. Planning involves decisions that are planned to be done in the future, how, when. Who and why they should be done in the organization. Planning decisions are relevant at all levels of an organization in business plans. The shapes of the organization and its resources used in the organization environment characterize strategic planning. Assess the impact of environmental variables affecting the organization activities in the market. Taking a holistic view of the organization and strategic planning are concerned with the long-term success of the organization. The strategic planning process is the responsibility of the senior management staff of an organization.
The development tactics rather than the organizational strategies characterize operational planning. Operational planning deals with the current deployment of resources in the organization. It helps in making modifications to the business functions and not the fundamental changes of the organization. Operational planning involves the projects of current operations into the future operations of the organization.
Operational planning is the responsibility of the functional managers of the organization. Operations Planning covers all aspects of output delivery mechanisms within an organization with the doing activities of an organization irrespective of the nature of the business. Operational Planning encompasses the use of systems that coordinate activities amongst functions and stakeholders with no limited to physical production. Operational Planning ensures the correct and most effective use of resources deployed to accomplish the required outputs in terms of the organization’s objectives.
Monitoring and controlling ineffective and inefficient deviations from the operational plan
Habits of highly effective people in the organization
These habits of effective people in the organization are subdivided into urgent, not urgent, important, or not important. It can contain both of the values in the organization as U&I, IBNI, UBNI, and NUNI. Urgent and important activities should have deadlines for completing the projects, crises, pressing problems, and meetings. IBNI are activities that there is preparation, prevention, values clarification, and relationship building. Planning, relaxation, empowerment, and training process. UBNI includes needless interruptions, unnecessary reports, artificial deadlines, unimportant meetings, and phone calls among other people’s minor issues. NUNI is the time wasters, busywork, escaping activities, excessive TV watching, and excessive relaxation.
Values, roles, and uses of Work Breakdown Structures (WBS) methodology in project management
Work Breakdown Structure (WBS) is described as the process of discovering exactly, what work must be accomplished in an organization. Work Breakdown Structure is used to determine the resources that are required in an organization and coordinating the work to be done in the organization. Work breakdown structure is used to determine activities, enabling them to be arranged in order and be scheduled. Activities of an organization include identification and defining the objectives of an organization; estimate its cost, time, and resources that are required when budgeting in the organization. Planning in the organization helps in managing risks and negates uncertainty within the organization by determining its suitable control methods.
Implementation of systems objectives and goals of the organizational plan in the most efficient way, on time and to budget, and to meet organizational standards of quality
Values of a customer’s satisfaction to an organization and its methodology
Evaluations of customer satisfaction as an aspect of quality management in most enterprises, if not all, focus on establishing a rating between the satisfaction of consumers, goods, and services. Researches, interviews, besides, surveys ought to be conducted. New and wide technologies are used to offer consumers new products and services in the market. Customer satisfaction is the fulfillment of a customer attains from the quality of goods and services comparing it with his/her preliminary expectations.
Quality is directly linked to a customer’s satisfaction and the cost of goods and services. Quality goods and services will, in turn, increase the profitability of a product, return capital expenditure, as well as amplify the reputation of an entrepreneur or firm, thus cutting down on advertising costs. Quality improvement on products and services includes the expansion of the market for the product, an increase in the productivity of labor, reduce risk-undergoing losses, and gain a high-profit margin.
Major factors used to evaluate customer satisfaction are as follows; the existence of proper and adequate skills to understand of a customer’s satisfaction with stability on one hand and the profit margins on the other hand and interpreting of problems that directly link to the understanding, perceptions, and behavioral characteristics of consumers. Growth of profit margins for traders in established markets will highly depend on the skills of attracting dissatisfied customers in the organization.
PP = PP
PP = PP is used to mean that people who fail to plan, plan to fail, as it means that when one fails to plan for his/her activities are the ones who are planning to fail to accomplish their goals and objectives. The success of an organization or people comes because of planning for its activities, resources, and time management to be planned.
Designing and supervising appropriate systems to product and services quality
Resources and systems required components of a business process cycle
Components of a process cycle
A business process is a set of related activities that are collectively realized as a business goal of an organization. Organization components of processes are the structure that supports processes, jobs that drive processes, and the management systems. Processes are identified from knowing the objectives of the organization and on the other hand, objectives are determined by the purpose of the organization. Process mapping is the understanding of the process, ownership, and customers (Bizer, 2010).
Process fundamentals include the input, transformational process, and output process. Input process is using a combination of resources and business activities to gain reward; input consists of capital which are the assets that are used to start up the business, raw materials, people who are to provide labor and run the business, technology used in inventing and making work easier or faster and knowledge of operating the organization.
The transformational process consists of production, maintenance, the management process of the organization, an adaptation of new skills, and boundary spanning to change the input process to the output process. The output process is the products, services, profits, and rewards that are delivered to consumers in the market.
Implementation of quality service to manage and supervise quality values in the organization and business process operated.
Quality
Quality also is like beauty, and it is in the eye of the beholder, it can be described as the features and characteristics of a product or services that tolerate its capability to gather stated or implied needs and wants of the user/consumer.
Quality is the “totality of features and characteristics of a product or service that bears on its capability to convene needs and wants” (Lawson, 2006, p. 103). Quality equals excellence in products and services that meets customer expectations. Customer’s wants and needs should have products and services that are reliable, consistent, and conform to the acceptable standards of the market. Quality must be seen from the viewpoint of both the producer and the consumer.
TQM involves the process of benchmarking, cost of quality, Pareto analysis, cause and effects of the analysis in the organization. Barriers to organization quality and excellence include human, technical and financial factors of the organization.
Tacit information versus explicit information
Explicit knowledge is the type of knowledge that is in the public domain of the general management principles of business, legal requirements of the organization, and stock control and is not unique. Tacit knowledge is the proprietary and unique information to the organization, and they are usually the core competence of the business.
Quality Assurance and Quality Control of each methodology in an organization
The primary differences between QA, Quality Assurance, and QC, Quality Control of each methodology in an organization. Quality assurance is the result of driven by products and services in the market while Quality control is the processes driven in implementing the products and services in the market (Lawson, 2006). Quality assurance is customers’ needs and wants about the quality value they are going to get after purchasing that product in the market.
Quality assurance will make the company attract more customers due to its quality that is expected and is going to meet the consumer needs and wants. Quality control is also customer’s needs and wants in the market, as the government regulatory body is established to ensure that all the products and services that are being sold in the market must be able to meet their quality standard. They should be of good quality, not be harmful to consumer consumption, and their pricing should be affordable and not explore consumers in the market.
Matrix management
Matrix management is defined as needs and wants that are to be done within the organization as they are planned by the management of the organization. Needs are the wants of the organization that must be done while wants are the secondary needs of the organization that are not necessary for the organization. Matrix management is used to develop the organization of the company to ensure that there is cooperation in different activities and functions of the company. Functions of matrix management results in maturity, good and clear communication, conflict management process, loss of focus on the main activities of the company, and flexibility in company activities.
Decision matrix
Aspects of DMAIC in Managing Quality in the organization
Aspects of DMAIC and the importance of managing Quality in the organization are the measures of the problems within the organization, defining customer’s problems, controlling and sustaining improvements within the organization, analyzing the core cause of the troubles, and solving the problems of the organization. DMAIC will help in managing the quality of the organization by producing what the customer demands in terms of their needs and wants to change the process from push to pull. The organization will be able to do away with the inflexibility in the distribution flow of products and services in the market.
The organization will have a continuous flow of products and services from one place to another by allowing easy flexibility and short cycle times. Understanding the pattern flow of occurrence will help in breaking down the problems into categories and to focus on the improvement efforts. Displaying a large quantity of data that would be difficult to interpret in a table, be able to demonstrate the underlying distribution of data.
Showing patterns over a specified period and focusing on the changes in the process before and after the change. This will help the company to budget and plan for activities that are to be prioritizing in the organization and taking corrective actions to check on the emergency of any risk.
Monitoring and development of the process quality in the culture of an organization to ensure continuous qualities of goods in the market
The main process of the policy document is to outline and defines the QMS system in achieving its requirements (Schwartz, 2006). A description of the method by which quality system activities are managed, detailed descriptions of how specific tasks are executed in the organization.
Differences between qualitative data and quantitative data
The difference between Qualitative data and quantitative data is that quantitative data is used to describe precisely or the exact data on a sample to produce information. A quantitative sample can be shown by saying that today’s temperature is 38o C, and this will be more precise than saying that today’s temperature is “very hot.” Qualitative data are used to describe data in general form when describing something like beauty, hot, cold, and many more without indicating the actual value of the data. Quantitative can be measured with equipment to produce integer values or real values to be used in giving information (Schwartz, 2006). Qualitative data cannot be measured with machines as the data are got by just analyzing the data given or by using our eyes to give information about your feelings.
Deming’s 14 principles of Total Quality Management System (TQMS)
Deming’s 14 principles of Total Quality Management System (TQMS) include the following principles: adopting of the new philosophy of quality and ceasing dependence on final inspection. Considering total costs and not just the initial price of the product, finding problems, and enforcing on the job training in the organization. Breakdown communication barriers between units, eliminating numerical goals, encouraging pride in workmanship, encouraging education and self-improvement, and take actions for transformation processes.
Advantages of Deming’s 14 principles of Total Quality Management System (TQMS)
Breaking down of communication barrier will make the flow of information to be easy, and fast as there will be a clear and good communication channel in the organization. Considering the total costs and not only the initial price will result in a better quality of goods produced in the market to meet customers’ needs and wants.
Encouraging and enforcing on the job training of the staffs will help the employee produce better results as they will be able to get the knowledge and skill of performing their roles and duties in the organization (Lawson, 2006). Encouraging education in the organization and enforcing self-improvement to boost employee’s morale in the organization so that they produce better results. Adopting a new philosophy of quality will attract more customers in the market as this will make the business have stiff competition in the market.
Disadvantages of Deming’s 14 principles of Total Quality Management System (TQMS)
Breaking down information will result in poor communication channels as different management levels can misinterpret the information and give biased information in an organization. Encouraging the education of staff is generally expensive, as the organization will have to bear the expense of educating their staffs or employees. Considering the total costs and not the initial price of a product will result in low-profit margins as the product pricing will be high, and this will result in low demand for the product forcing the entrepreneur to reduce their price. On the job, training will make the process of running and operating of the companies’ activities to be slow.
Implications of cost of quality in an organization
The cost of quality and its implications in the organization includes the balance of the objectives of the organization when planning to ensure successful results. Cost is associated with the output per unit and is usually measures the actual expenditure versus the budget of an organization (Bizer, 2010). The process of keeping better standards and quality of goods and services are supported in the organization by the senior management team of the organization. The cost of quality is evaluated in the following way, comparing the cost of different products in the market, prevention, and appraisal and how they cannot achieve its success in the market. Comparing the time of operation in different products in the market.
DPMO as is defined in the six sigma
DPMO, as defined by six sigma is the measure of deviations from a perfect standard as six Sigma is equal to 3.4 defects per million units. Central to a system measurement of defects. DPMO is calculated by multiplying one million by the results of D divided by N multiplied by O. Belt system for six sigma users is the martial art style that pioneered by Moto to improve production aimed at stability and customer requirements. The contentious system is equal to the fortune 500.
Health & Safety in the Workplace
Risk assessments as required in the legislation, regulation and organizational requirements and guaranteed actions in the organization
Steps in assessing, managing, or negating risks in the workplace to H&S,
Health and Safety (H & S) in the workplace is the accountability of the organization and responsibility of everyone in the organization. There are five primary steps in assessing risk in the workplace to H & S include the following steps: look for hazards, deciding who might be injured and how, evaluating the risk and measures, recording findings and inform stakeholders, and reviewing risk assessments regularly.
The organization should provide their staffs that are likely to be injured in their operational activities with protective clothes to prevent them from possible risks. The organization should be able to record and file documents of the organization activities to be used in the future for reference purposes when needed by either the management committee or stakeholders of the company. Files should be kept in a safe place and well filed for easy access to the file in the future and should be kept away from the unauthorized person who might steal the file.
The organization will have to identify the hazards that pose risks within the workplace by rating the risk in terms of the hazard posed, what countermeasures can one take to manage the risks identified, and What would the implication be if you do not negate the risks identified within the organization.
Health and safety regulations and legislations in the work situations and their effective issues that they comply with the suitable legislation and guidelines
Cost of accidents to an employer of the organization as to why prevention is better than cure
The cost of accidents to an employer from a perspective of why prevention is better than cure includes H&S systems that reduce company losses through reducing time spent away from the workplace by employees who have been injured or become sick due to workplace incidents and accidents. H&S is managed through sound and consistent risk management evaluations of the working environment of staff in the organization. The organization will have to identify the hazards that pose risks within the workplace by rating the risk in terms of the hazard posed, what countermeasures can one take to manage the risks identified, and What would the implication be if you do not negate the risks identified within the organization.
Organizational health safety, policy safety, and procedures applied in the organization to ensure their effectiveness and the conformation with the right legislation and regulations
The benefit to an organization of working in terms of strict Health and Service guidelines
Benefits to an organization of working in terms of strict H & S guidelines is essential to effectively manage the workplace environment as it protects the employer and the employee from risks relating to workplace incidents through applying safe techniques and good practice. Reviewing risk assessment regularly within an organization will help in updating and planning for the required resources needed within the organization.
H&S systems reduce company losses by reducing the time spent away from the workplace by employees who have been injured or become sick due to workplace incidents and accidents (Schwartz, 2006). Health and Safety is the responsibility of all employees at all levels in the organization and cannot be delegated to others, as each person is an H&S stakeholder. H&S is managed through sound and consistent risk management evaluations of the working environment. H&S is key to achieving the commercial aims of the organization in customer’s perceptions, lower production costs, and higher productivity.
Functions of health and safety policies and procedures in the workplace
H&S is imperative to effectively manage the workplace environment as it protects the employer and the employee from risks relating to workplace incidents by applying safe techniques and good practice. H&S is the responsibility of all employees at all levels in the organization and cannot be delegated to others, as each person is an H&S stakeholder. H&S is managed through sound and consistent risk management evaluations of the working environment.
H&S is key to achieving the commercial aims of the organization and customer’s perceptions, lower production costs, higher productivity. The consequences of poor H&S practices affect a wide range of stakeholders, and it is not limited to the organization only. H&S is not a “nice to have” but a business essential process in the organization. H&S is regulated in each county to ensure all regulations/laws are complied with to avoid risk/accidents/injury/penalties in the organization.
Improve Organizational Performance
Monitoring systems, working activities, and identification of problems and opportunities for improvement act in the organization
Operational plans the environments and tools used to analyze the impacts of the environment
Operational planning covers all aspects of output delivery mechanisms within an organization that is doing activities of an organization irrespective of the nature of the business. An organization needs to formulate Operational plans that the environments in which the business operates in are considered, and identifying the environments and the tools used in analyzing its impacts. Business environments include the external and internal environments; micro and macro environments.
Internal environments are the staff, salary, policy, and values within the organization. Microenvironments are consumers, competitors, market, supply, demand, and industry structures that are generally the internal environment. Macro environments are the outside factor that affects the running of the organization and they include; social, legal, political, economic, technology and change agents. Internal factors of an organization are analyzed using the SWOT analysis of the organization while the external factors are analyzed with the PESTEL analysis of the outside factors affecting the organization.
Organization’s objectives and goals that result in a reduction between customers and stakeholders want and products, processes and services delivery in the organization
Customer orientation in the organization
All organizations have to market their goods and services in the market to attract and retain more customers than their competitors. There are internal and external factors affecting the organization in getting more customers. An organization’s continued success depends on the customer’s goodwill, and customer satisfaction must be the aim of every organization. Organizations through product performance must reduce customers’ risk and must engender customer loyalty with quality, service, and programs. Successful organizations see themselves from the customer’s point of view.
The two major approaches to customer orientation include market motivation to act in response to the marketing activities to perform better than their competitor market. The other issue to customer point of reference is the driving markets that proactive in creating preference.
Effects of Just In Time- JIT process in a business production
JIT stands for Just In Time, and the planning process of an organization activity is focused on the production activities. JIT and record management system that controls substance flow into a meeting and industrialized businesses by coordinate demand and supply. Vendor-managed operations taking place within a customer’s facility. The supplier’s representatives called implants that put guidelines to their organizations, relieve the consumers from this assignment. Taking part in the latest manufactured goods improvement and manufacturing planning (concurrent planning).
Wider implications of proposed changes within the organization
Change management is a planned approach to changing an individual, teams, and organization operations from the current position to a desired future position in the organization. It is a managerial practice designed at empowers staff to agree to and welcome changes in the present business environment. “Change management refers to a development administration procedure where changes to a project are appropriately introduced and accepted. Examples of organizational change include strategic changes, operational changes, technological changes, behavioral and attitude changes” (Schwartz, 2006, p. 6).
Line and support management primary functions within the organization
Specific activities that enable the firm to create values and differentiation are the primary line activities include: an inbound activity is receiving of resources, handling of resources, and warehousing of goods and operations is the process of converting these resources into its final products in the market. Outbound logistics is the storing of products, distribution process, packaging, and testing of the products.
Marketing sales include customer information, advertising of goods and services, direct selling of goods, and enabling market penetration. Services include after sales service, installation services, deliverance, and upgrading of the system.
Support activities include the procurement process in acquiring of resources needed in the organization and technology involves the process of designing systems. The firm should have strategic planning, objectives, and a human resource manager to manage the organization effectively. “Successful change management processes are more likely to be experienced when the following are included: effective communications that inform different stakeholders of the reason for the change, the benefits of successful implementation, and its details of the change in the cost (Bizer, 2010, p.45).
Opposition from the workforce of the organization and align them to the overall strategic direction of the organization providing individual counsel to ease any change connected worries. Monitoring of the performance and improvement of activities if required in the organization.
Planning, implementing, and evaluating changes within an organization
Values of coordination in the planning of the organization process
Coordination is the major function of management in all planning activities of an organization. Coordination ensures that the common purpose for the organization overrides individualism and silo mentality. Coordination ensures a full understanding of all functions and ensures orchestrated movement of budgets, commercial activities in harmony with Ops. In planning, coordination values are the most important management principle applied in the organization process.
Coordination is very essential in the timing of activities of the interrelationships activities within the organization and external activities to get the information required in solving an issue. Coordination of direction and purpose of the organization in achieving a common goal and correct ranking in the structure of the organization’s duties and roles. Coordination ensures that the workflow takes place as scheduled in the production environment and ensures the prioritization takes place over tasks. Coordination reduces costs in terms of duplication and resource utilization time-outs. Coordination ensures that project planning is undertaken in the organization.
References
Bizer, K. (2010). European Impact Assessment and the Environment. New York, NY: Springer.
Lawson, R. (2006). The PR buzz factor: how using public relations can boost your business. London: Kogan Page Publisher.
Schwartz, G. D. (2006). Encyclopedia of knowledge management. New York, NY: Idea Group Inc (IGI).