57 Interpersonal Communication Strategy Examples in Business

How we communicate with others can significantly impact the quality of our relationships. Communication is also a crucial skill in business. Knowing how to use it enables business people to convey their ideas clearly and encourages teamwork.

So, what are communication strategies, and how can we use them in business? Let’s find out.

🔝 Top 10 Interpersonal Communication Strategies

  1. US Multinational Company: Organizational Behavior
  2. Global Virtual Team and Business Communication
  3. Communication Strategies with Multicultural Workforce
  4. Unethical Behavior in the Workplace
  5. Organizational Culture and Inter- or Intrapersonal Conflicts
  6. Gamification and Internal Communication of Dubai’s Workforce
  7. How Does Apple Communicate with Their Employees? Apple Internal Communications
  8. Human Relations and Communication in Organizations
  9. Communication Problems Between Customers and Employees
  10. Communication's Factor and Role in Change Management

🤝 What Are Interpersonal Communication Strategies?

Interpersonal communication involves exchanging information, feelings, or ideas. It is conducted between two or more people through non-verbal and verbal methods. Its main aim is to exchange thoughts and ideas and develop better relationships.

The process of interpersonal communication consists of sending messages, receiving them, and interpreting them. A reaction to someone’s message is called feedback. Based on it, the sender can adjust their message to make the conversation more successful. Why is this important? Well, read on to find out.

Why Are Interpersonal Communication Strategies Important?

Interpersonal communication strategies are crucial in all areas of life. They are worth studying if you want to improve your social interactions and relationships.

Interpersonal communication can occur face-to-face as well as virtually. Means of face-to-face communication are facial expressions, tone of voice, gestures, and body language. The more skills someone uses to communicate their ideas, the higher their interpersonal level is, which in turn leads to better strategies.

💬 Basic Interpersonal Communication Types

There are four types of interpersonal communication skills that we mainly use: non-verbal, verbal, written, and listening.

Non-Verbal Communication

Non-verbal communication is when someone uses hand gestures, body language, and facial expressions to communicate. They may also use certain postures or stances to convey their message. For example, someone may use “jazz hands” or “air quotes” to communicate excitement or sarcasm.

Written Communication

Written communication is when someone uses texts and written symbols to convey their ideas. If you communicate via text, email, letter, or even a formal report, it means you implement written communication.


There is a significant difference between hearing and listening. If you perceive the words spoken, it means you are hearing them. Hearing is involuntary, and it’s easy for most people. In contrast, listening to the speaker’s words requires intent and focus. When you listen, you understand the message behind the words.

Verbal Communication

Verbal communication involves using sounds or voice conversations. Beyond daily talking, verbal communication includes additional auditory factors, such as intonation. This means your voice rises and falls in accordance with your emotions.

✅ Interpersonal Communication Examples

These are interpersonal communication examples that are used in the sphere of business:

Texting and Emails

In the workplace environment, people tend to interact via texts and emails rather than face-to-face. It’s convenient, quick, and knows no boundaries.


Presentations are still going strong in our technological era; they remain the mainstay of the corporate world. A visually appealing and well-communicated presentation can be the rallying point for galvanizing the team or pitching a project.


Meetings have been a mainstay of the business experience for a long time. If face-to-face communication is required, conducting a meeting is the best strategy.

Phone Calls

One of the inventors of the telephone, Alexander Graham Bell, spoke the first ever words on the telephone line. Since then, billions of phone calls have been made—many of them in the business environment.

🔥 Strategies of Interpersonal Communication: Company Examples

Check out the following examples of companies that use great communication strategies:

McDonald’s Interpersonal Communication Strategies

McDonald’s uses effective internal communication techniques. Its approach involves using multiple communication channels to ensure that all messages are delivered successfully to the staff. Regarding communication between staff and customers, McDonald’s employees are polite and attentive, which contributes to customer satisfaction and helps the company maintain its brand image.

Ford Interpersonal Communication Strategy

When it comes to interpersonal communication between employers and employees, Ford focuses on culture. In particular, the company studies the existing culture and what they can change in it by surveying the employees. They also analyze the employees’ logs and comments in their internal communication. This holistic approach is called Ask/Listen/Observe.

Apple Interpersonal Communication Strategy

Apple’s trademark communication strategy is explaining the new product idea in a single sentence. They also add to it a brief description that can fit into a tweet. This “gist” technique has an advantage—it allows Apple’s team to learn the product’s meaning first and then dive into the details.

Other examples are:

Check out the essay samples below to get more ideas.

📝 Interpersonal Communication Strategy Research Paper Examples

  1. Communication and Decision-Making in Organisation
    Communication is an important aspect of decision-making processes in an organisation. Communication and decision-making are critical aspects of organisational behaviour.
  2. Communication, Knowledge and Information Management
    This work reviews types of communication tools and their problems and describes approaches and strategies to improve access to systems of information and knowledge at UAE Airlines.
  3. Effective Communication for Change Management
    This report examines effective communication. Effective communication has been modeled to integrate verbal and nonverbal actions when interacting with others.
  4. Successful Business Transactions: Cultural Communication
    The importance of communication in any business that is deemed to proper cannot be underestimated in the presence of diverse workforce and the need for ensuring cultural inclusivity in modern organisations.
  5. Employee Relations: Psychological Contracts
    In psychological contracts, it assumes that employees and their employer are in a contract of satisfaction. For an effective work to be done by an employee, then the employer must satisfy him/her.
  6. Managing Stress Strategies Within an Organization
    The disadvantageous environment can be rectified by developing a more reorganized and employee-friendly system involving shifting of power.
  7. Conflict to Make Positive Change in the Workplace
    This paper examines various theories of conflict and analyses a few case studies where conflict has been used to bring in positive change in the workplace.
  8. Group Development and Conflict Management in Business
    The report looks at the group development, conflict management, and group leadership of a team of five band members whose main function is to perform concerts.
  9. Hilton Hotels Corporation: Multicultural Workforce Management in the Hospitality Industry
    This paper will attempt to justify existing multicultural employment policies enforced in the Hilton Hotels Corporation based on current research on effective workforce management.
  10. Use of Teams in a Textile Industry
    This paper discusses proper strategies to solve problems in teams by having well defined approaches of the problem and awareness of the available resources.
  11. First-Line Managers & Their Responsibilities
    What are first-line managers' responsibilities? 🧑‍💼 This paper classifies the duties expected from the first-line managers and 📍 defines the meaning of first line management itself.
  12. Communication with Employees, Management, Clients
    The type of written and oral communication affects its overall performance based on the way information is conveyed amongst employees, management, and clients.
  13. Team Dynamics: Communication Within the Team
    The members need to be cohesive and make decisions together. Among these aspects of team dynamics I will look at communication within the team.
  14. How to Succeed in Business World
    In the business environment, one needs to develop good communication and leadership skills to record business growth as well as prosperity.
  15. Organizational Behavior: Communication Barrier
    There are a number of barriers to good communication in organizations. Some of the communication barriers can be grouped to different groups.
  16. Team Communication: Benefits and Challenges
    Team communication is one of the main elements which help the organization to create high-performance teams and achieve further growth and development.
  17. Effective Business Communication Analysis
    To effectively communicate with people been a manager what he or she should do is to know which language to use.
  18. Communication and Organizational Effectiveness Among Managers and Staff
    The essay tries to emphasize on the importance of manager and employee communication skills on organizational effectiveness.
  19. Benefits of Business to Business (B2B) Messages
    Business to business messages using electronic exchanges is a part of modern-day business transactions, ensures speed, accuracy and privacy of business communication systems.
  20. "A Cut Above" Hairdressing Business' Marketing Management
    The A Cut Above business has to introduce a new type of cutting and styling method to improve the good appearance and confidence of customers.
  21. Business Communications: The Diversity in the Workplace
    Discussion of the diversity in the workplace illustrated 5 photos about the diversity with analysis of these images, their importance in forming perceptions about diversity.
  22. Resolving Conflict Through Effective Communication Techniques
    This study represents a survey on the problem of conflict and communication, as the source for its solutions. This provides a scope of materials with several examples of best practices.
  23. Communication in Organizations: Flow of Information in Organizations
    This report seeks to address the concept of information flow within organizations. In many companies the strategic decisions face a number of challenges.

💡 Essay Ideas on Interpersonal Communication Strategy

  1. Organizational Culture and Performance Measurement Systems
    The organization is an organism, a basis of the potential of which is its culture, which can stand for the way relations are built between the employees, and many other aspects related to values and norms.
  2. Business Communication: Group Communications
    Interpersonal and group communication is one of the most important aspects in the modern organization, which influences their performance and profitability.
  3. Motivation: Working With and Leading Others
    To organize a team effectively, it is essential that team members and the leader of the team should possess skills, knowledge, and experience to achieve organizational goals.
  4. Effective Communicating at Work
    Effective communication at work is realized through strong interpersonal skills, knowledge of the strategies of resolving conflicts, and overcoming barriers to communication.
  5. Empowerment Process and Participation Management at Workplace
    Empowerment is a term that can be viewed as ambiguous since it has been applied to mean giving power to somebody and energizing.
  6. Emirates Airways: Organization Theories and Design
    The company selected for analysis is Emirates Airways. This company is the largest carrier in the Middle East founded in 1985.
  7. Individual Learning Within Organizations
    Individual learning is defined as the capacity to build knowledge through individual reflection about external stimuli and sources
  8. Human Resource Management (Eleventh Edition), Pizza Hut
    Human resources management is relatively a current idea and it mainly includes a large range of plans and practices to manage the staffs in the organization.
  9. Groups and Conflict Management: Reasons, Techniques and Solutions
    Many managers are contending with the issue of how to manage a workforce that is made up of different age sets and be able to make them realize the objectives of the organization.
  10. Problem in Organization Related to Organizational Behavior
    This paper, on the example of the particular company, TD Canada Trust Branch, shows how destructive the lack of communication between the management and the personnel is.
  11. Routine Messages and Visual Design in Business
    Routine messages, both good news and bad news messages are essential for communication in a business set up.
  12. Managerial Communication: A Crisis Plan
    A crisis plan is needed to prepare everyone in the organization to deal with a crisis. Crisis communication should be between the organization and its public.
  13. Interculture Competence at the Workplace
    In business America, the values of the local, largely native-born population, the values, were formed in conscious opposition to the perceived values of a higher social class.
  14. Motor Parts Corporation's Supportive Communication
    Supportive communication is an essential factor within an organization and at the same time, it has its own challenges.
  15. Web 2.0 Effects: Web 2.0 Tools and Communications
    Web applications are fast-moving toward web 2.0 technologies. Web 2.0 has rich communication features like blogs, instant messages, and wiki.
  16. Management in the Global Economy
    As corporations transcend boundaries and mobility of the workforce increases, business organizations around the world face changes that are unique to these times.
  17. The Use of Popular Financial Language in the US World of Finances
    Financial language used in business, primarily the language used by investors. A number of investors currently have problems with understanding their financial advisors.
  18. Global Business Cultural Analysis: Sweden
    Sweden is found in the Scandinavian Peninsula in Northern Europe and is the third-largest country compared to other European Union countries.
  19. Leadership Communication Is the Key to Effective Management
    The article discusses various aspects of management communication, discusses the benefits of an effective communication strategy and possible problems in its absence.
  20. Expatriate Managers in China
    Major challenger United Kingdom expatriate working in China includes language difference, cultural difference, and difference in leadership and management styles.
  21. Interpersonal Communication in South Korean Business Culture
    South Korean business interpersonal communication both verbal and non-verbal has several fundamental notions that define its nature and set its courses.
  22. Business Negotiation Process: Before and After
    The case study examines the main essential aspects before and during the negotiation process, based on the situation between the company developing GPS devices and the department.
  23. Resolution of Interpersonal Conflicts in a Workplace
    Interpersonal conflicts, the cause of which can be both a difference in personal values and opinions about the process of completing a work task, are common in a workplace.
  24. Organizational Behavior, Management and Communication
    Organizational behavior and success greatly depend on communication. The transfer of information makes it easier to run the daily operations in a workspace.

Cite this page

Select style


BusinessEssay. (2023, February 27). 57 Interpersonal Communication Strategy Examples in Business. Retrieved from https://business-essay.com/strategies/interpersonal-communication-strategy-research-paper-examples/


BusinessEssay. (2023, February 27). 57 Interpersonal Communication Strategy Examples in Business. https://business-essay.com/strategies/interpersonal-communication-strategy-research-paper-examples/

Work Cited

"57 Interpersonal Communication Strategy Examples in Business." BusinessEssay, 27 Feb. 2023, business-essay.com/strategies/interpersonal-communication-strategy-research-paper-examples/.


BusinessEssay. (2023) '57 Interpersonal Communication Strategy Examples in Business'. 27 February.


BusinessEssay. 2023. "57 Interpersonal Communication Strategy Examples in Business." February 27, 2023. https://business-essay.com/strategies/interpersonal-communication-strategy-research-paper-examples/.

1. BusinessEssay. "57 Interpersonal Communication Strategy Examples in Business." February 27, 2023. https://business-essay.com/strategies/interpersonal-communication-strategy-research-paper-examples/.


BusinessEssay. "57 Interpersonal Communication Strategy Examples in Business." February 27, 2023. https://business-essay.com/strategies/interpersonal-communication-strategy-research-paper-examples/.