Information sheet The company is a large advertising and marketing agency that develops and launches product promotion campaigns according to its clients’ needs and preferences. The organization renders a great variety of services including copywriting, market research, design, finance management, etc. Advertising is a customer-oriented business. It means that the...
Introduction The ever-changing business environment requires companies to be able to adjust to changes. Change management requires an immense amount of energy, an accumulation of leadership experience, well-developed skills, and significant knowledge. A qualified leader should be aware of the critical factors that influence the success of the process of...
Human Resource Planning Human resource planning (HRP) is an essential practice in ensuring that an organization maintains the right workforce in an attempt to achieve its impending operational goals. The employees must possess the right skills for their designated jobs. Therefore, HR planning plays a central role in ensuring that...
Introduction Integrating ISO 9001: 2008 with EFQM, AKA DGEP and Six Sigma encompass linking quality management with environmental management. Reflectively, these standards of quality certification have similar advantages in saving of costs and improving effectiveness and efficiency in management of business entity. As a matter of fact, EFGM demands definite...
What are the requirements of ISO 9000? Discussing the requirements of ISO 9000, it is essential to elaborate on what ISO 9000 is. ISO 9000 serves as the primary set of rules quality management has to follow when it comes to the establishment and definition of the international quality management...
Introduction Researchers engaging in studies related to industrial relations classify three important theoretical approaches, which are critical in understanding the interactions among various stakeholders in the places of work. The perspectives differ in a number of ways, but they are often employed in understanding the behavior of individuals in the...
Introduction Stress in the workplace is observed when demands are not addressed adequately with the help of resources available to an employee. The reference to demands and resources is presented in the literature on occupational stress and its management. In this context, demands are pressures and uncertainties associated with work...
Discuss the seven (7) actions that managers can take to overcome resistance to change Organizations are constantly changing in their modes of operation in order to adapt to their competitive environments. Managers, being the overall individuals who oversee and implement change within their organizations, are obliged to the following actions....
Introduction The modern world is changing fast and, as such, there is need for nations to adapt to the changes. Nations that handle change in a good manner thrive, while those that do not, have to put an extra effort in an attempt to survive. The context of change management...
Introduction Business organizations should consider different ideas, beliefs, philosophies, and concepts that have the potential to drive performance. A good example is the use of the seven quality management principles. These attributes guide companies to formulate evidence-based models for improving practices, processes, and activities continuously. The paper presented below uses...
Introduction Organizational change is a structured process that creates the roadmap for growth. The growth and development of an organization centers on the correlation between the objectives and the processes involved. When the need for organizational changes arises, managers must focus on employees, who are the agents of change. The...
The ISO standards applied in the UAE The ISO standards which are applied in the United Arab Emirates are the following; ISO 9001 QMS, which is the standard framework for Quality Management System (QMS) providing a framework for quality production in organizational performances. The ISO 27001 is an Information Security...
Introduction Management practices are performance enhancement tools that are essential in any given organization. They entail attainment, allocation, and utilization of organizational resources through planning, leading, organizing, staffing, and controlling. For organizational management practices to be effective in institutions, it is essential for administrators to ensure proper coordination of key...
As it would be observed, everything in the current world seems to have taken a different course, probably for the better, owing to the many development plans that have emerged from industrialization and urbanization. As a matter of fact, the time is gone when the highest positions in politics and...
Operational managers are tasked with the responsibility of ensuring that the operations in their firms flow smoothly and without any major glitches. Every firm involved in the production of goods and services has the office of the operation’s manager. The occupant of such an office is in charge of the...
Summary The article focuses on investigating quality systems that are utilised by many organisations across the world. It has outlined factors that have motivated firms to opt for quality systems. Factors, such as meeting customers’ needs, quality requirements and risk reduction have encouraged them to struggle to use the quality...
Supply chain management software Motivations for a good SCM system Several motivations would prompt an organization to operate through an excellent supply chain management (SCM) system. The commitment of the top management, concentration on core strengths of the organization, the long-term vision, the establishment of a strategic SCM plan, and...
Introduction Over the years, the use of information systems by business enterprises has been on the rise. Most organisations use transaction processing systems that help to capture data items which are later passed to decision support systems to support the decision making process. Drawing from a study by Baltzan, Detlor...
Introduction The management practices of organizing, staffing, leading, planning, and controlling play an important role in any modern workplace because of the ever-changing business environment. This has been brought about by competition and the ever-increasing need to attain different organizational goals. It should be understood that these management practices ensure...
Introduction According to Gibson (2011, p. 46), empowering employees with the resources and trust to solve customer concerns is a critical component to making a great first impression. Defined as giving somebody power or authority, empowerment must follow a top-down model that conveys authority through the ranks to front-line service...
Introduction Many organizations are currently dealing with workers in branches that are distributed across different parts of the world. Hence, letting an organization’s leader track each employee’s progress manually and physically can be tiresome, ineffective, or in the worst-case scenario, an impossible approach to determining whether every party is performing...
Introduction The constituent parts of the idea of quality management (QM) have been a piece of human attempts for a long time. However, the concept of quality management has not been fully addressed in previous literature. This is clear in writing where scientists and chiefs have ascribed different implications to...
Introduction This section was devoted to evaluate the statement, “quality manuals are a waste of time, they take too long to prepare and don’t make any difference to the quality of the product” based on research results on quality and the defining characteristics of Alabama Specialty Products, Inc.’s quality manual...
Comparing IMS and KMS True to observations made by Galandere-Zile and Vinogradova (2004), information management systems (IMS) and knowledge management systems (KMS) is often used for the same purpose. Their common usage notwithstanding, one cannot ignore the fact that IMS and KMS are different. At the very basic, IMS is...
What are the similarities between the criteria of ISO 9001:2008 and ISO 14001:2004? There are numerous aspects that are common between the criteria of ISO 9001:2008 and ISO 14001:2004. For instance, it is imperative to note that the two quality standards address environmental policies and therefore provide invaluable information on...
Introduction There has been an increasing desire for the firms, companies and organizations to improve their internal management structures and processes, so as to make the best use of new and evolving technologies because of increased competition among the various firms, companies and organizations in the world. Organizations are institutions...
Introduction Supply chain management has become the need of many organizations looking for a way to meet the hostile challenges of today’s business environment. Supply chain management is a broader perception of the business environment, as measure up to with more conventional approaches. Instead of administering a business as a...
Executive Summary Leading organizational development has a fundamental influence on the strategic management process mainly when it assists in the determination of functions and vision. This report discusses the most successful approaches to leading organizational development by mostly centering on strategic processes and change management. Evaluation progressions generate and support...
Case Overview Chipotle Mexican Grill, Inc. (Chipotle) is a US-based fast-casual food chain. It was founded by Steve Ells in 1993 and as a brand that primarily values food quality and excellent customer experiences (Qumer and Purkayastha 1). Nowadays, it is Chipotle’s special food culture that the company attributes its...
Abstract Organizational change has become an integral part of the business over the years. Economic crises, increased competition, improved production technologies, and the rapid growth of developing countries require the formation of new qualities for organizations that want to survive in the modern world of business. Change can and should...
Introduction The Abu Dhabi Department of Education and Knowledge, often known as ADEK, is the Abu Dhabi’s educational authority. Sheikh Khalifa bin Zayed al Nahyan, the president of the United Arab Emirates, established ADEK in 2005 with the primary goal of administration and management of public schools in the emirate...
Abstract Corporate social responsibility is one of the strategies that a firm can use to strengthen its brand in the market. In this paper, the researcher was interested in investigating how companies around the world conduct their corporate social responsibility. The researcher selected Alibaba Group Holding Limited to help understand...
Introduction Managing change is critical in ensuring that there is a continuous improvement of structures and systems in an organization. The Abu Dhabi National Oil Company, often referred to as ADNOC, is one of the largest firms in the United Arab Emirates (Mallakh, 2015). The firm has its headquarters in...
Introduction The given report will critically evaluate a number of business excellence models and frameworks. Specifically, three international business excellence frameworks will be compared and analyzed, which are MBNQA-Malcolm Baldrige National Quality Awards, Deming Prize, and EFQM European Business Excellence Award. These excellence frameworks are essential components of total quality...
Innovation is central to the continued success of an organization, especially in a competitive environment, where it has to have an advantage over similar firms. However, it is challenging to innovate reliably because the process is reliant on creativity and the ability of the management to recognize a promising concept...
Executive Summary Ecosystems Ecosystems represent a paradigm shift in business. They are a new form of organization in which organizational networks combine to deliver services and products in new innovative ways (Jacobides, 2019). Ecosystems are developing rapidly and offering immense opportunities. This new concept is supported by the fact that...
Introduction Service quality is an important aspect of corporate management. It affects different key performance indicators (KPIs), such as customer satisfaction and brand loyalty (Noorshella, Abdullah & Nursalihah 2015). Despite the relevance of service quality to business operations, a lot of attention has been directed towards understanding the main components...
Introduction Continuous development is a significant factor impacting long-term business success. Hence, organizational learning has become a prominent topic in business management. Organizational learning can have a positive impact both on individual employees and on the organization as a whole. In the context of this essay, the focus will be...
Abstract This study is focused on understanding the educational experiences of Chinese and UK students who participated in educational tourism. Data was gathered using the triangulation method, which allowed the researcher to collect information from interviews, questionnaires (n=112) and secondary research data. These three centres of information were integrated complementarily,...
Introduction Today, the healthcare industry presents various challenges and burdens for professionals. It is crucial for organizations that deliver healthcare services to keep up with the emerging trends, provide excellent services, and meet the expectations of different stakeholder groups. According to Wager, Lee, and Glaser (2017), healthcare facilities highly depend...
Introduction Adidas, the globally famous German brand, is one of the leaders among sportswear brands. The company is engaged in the production of clothes, shoes, and accessories not only for sports but also for everyday life. Today, Adidas owns such companies as Reebok, Rockport, CCM and Taylor Made Golf. Adidas’...
Nowadays, the development of economic relationships ensures the increase in the number of business organizations, which leads to high competition in the market. To strengthen their positions and stay competitive, companies implement various strategies and introduce plans that achieve a better attraction of consumers. One of these strategies is the...
Fiscal policy is an important determinant of economic growth in any country. From the conventional neoclassical model of economic growth, increment in labor supply, changes in technology, and accumulation of both human and physical capital lead to growth in the economy. Therefore, if the adopted fiscal policy encourages savings or...
Introduction Major social and economic transformations that occurred at the end of the twentieth century contributed to knowledge becoming a critical asset for organizations that provides a source of competitive advantage. Thus, it is important that firms focus on how they should manage knowledge of their workforce. This paper discusses...
Abstract Different professionals suggest that organizations ought to employ effective approaches of influence in cases where resistance to change crops up to facilitate the implementation of transformation endeavors successfully. Major organizational transformation practices may have a crucial impact on workers, and as a result, impinge on their approval of the...
Introduction The ultimate goal of every business organization is to maximize shareholders’ value and remain competitive in its industry. This objective can only be realized using powerful initiatives and processes such as organizational development, change implementation, and strategic planning. The questions presented below focus on the unique issues associated with...
Generation Y Generation Y will change the workplace bureaucracy because it uses modern technology, which ensures the work done, is of high quality. This means that the workplace will change in a number of ways. The first change is the virtualization of offices where individuals meet and discuss issues online...
Challenges Facing Managers Today One of the challenges facing managers today includes the technological changes that differentiate today’s environment from that in the 1950s. Organizations today cannot operate effectively if the employees are not equipped with the latest technologies and techniques. Today’s managers also face challenges with the rapid changes...
Introduction In any business organization, various departments have their significance and roles that contribute to the success of the organization. Therefore, it is impossible to declare one department as domineering in an organization. Departments have to work jointly to achieve success. Decisions on capacity have a long- term influence and...
Background to the study In their consumption patterns, consumers are increasingly becoming concerned with quality. It is the consumers’ objective to purchase high-quality products and services and those that last for a long period. The resultant effect is that they are able to receive the desired level of utility. For...
Introduction People live in communities and tend to cooperate with others to complete numerous tasks. This pattern has remained for centuries as people united to increase their chance of survival and, later, improve their wellbeing. This cooperation has also been characterized by numerous conflicts, including interpersonal and intrapersonal ones. Interpersonal...
Introduction For centuries, human resource managers have been grappling with ways of improving and optimizing human strengths and capacities for organizations to perform optimally. Positive organizational behavior is one of the ways that modern human resource managers employ in promoting the strengths and capacities of employees in various organizations. According...
Reading article- “Garvin, D.A 1993” What is this article about? This article discusses how learning organizations are built. This has been achieved by exploring the meaning of learning organizations, how they are managed and how the learning aspect is measured. It demonstrates some of the practical ways of advancing a...
Introduction To successfully manage human resources and organise all the processes within a company, it is necessary to pay attention to the practices followed in the workplace. Along these lines, researchers and practitioners are focusing on discussing and applying the concept of emotional intelligence in the form of managers’ and...
Introduction Achieving business excellence is an essential concern for companies all over the globe. By applying the tools and techniques related to business excellence, companies can enhance productivity, profitability, and efficiency of their operations. As explained by Ghicajanua, Irimie, Marica, and Munteanu (2015), excellent companies show better financial and economic...
Abstract Nowadays, it is increasingly evident that women hold leadership positions, and this is always a topic of discussion. In the modern period, many stereotypes formed over the centuries are beginning to be rethought in society, in particular, the idea that women are destined. The thesis aims to consider certain...
Currently, trends in the development of society and the economy determine the need for the faster response of enterprises to the external environment and consumer demands. This, in turn, poses corresponding tasks to the scientific community in terms of search and development of fundamentally new approaches to ensure the efficiency...
Abstract Change management is an HRM-based business process that revolves around improving the performance of the company by introducing new ideas, processes, and tools and beneficially altering the existing status quo. It is a process that involves planning, preparation, and risk, making companies unwilling to change often. Kottler’s expanded framework...
Increase Urgency According to Kotter and Cohen’s change model, it is evident that the success of change depends on the capacity of organizational leaders to create a sense of urgency. Leaders ought to encourage employees to remain vigilant and harness every chance that comes their way. One can deduce four...
Briefly describe the term operations management Operations management is the process of administering business practices in order to create organizational efficiency. Most times, it is a process that entails a conversion of various resources like human effort or raw materials into services and goods that an organization can sell for...
Difference between BPM and Total quality management, Business Process Reengineering, Enterprise Resource Planning, Customer Relations Management, and Six Sigma Business process management (BPM) is a powerful strategy aimed at maximizing corporate performance through continuous optimization of different processes (Jeston & Nelis, 2008). The model makes it easier for organizations to...
Executive Summary This report introduces employee turnover, discusses its causes and effect on organizations. Additionally, the report introduces Google Inc. as a company with a negligible or tolerable employee turnover rate. The recommendations made in this report to Google Inc. highlight what organizations are doing or should do to hire...
The success of a business lies in the ability of the Management to streamline and harmonize operations. Business leaders can adopt different organizational structures based on the nature of the venture (Cosh, Fu & Hughes, 2012). The functional structure works well with small enterprises and promotes specialization. Nevertheless, it discourages...
Introduction In contemporary global competition and liberalization of the economy, the improvement of quality and cost reduction has become one of the chief factors to achieve a competitive edge. Goods or services with good quality and with reasonable price will always lead to a burgeoning of profits, and customer satisfaction...
Introduction The purpose of this paper is to discuss the change management process. The change management process has become more and more important in the present age than ever before because of the rapidly changing business environment. The implications of change management vary from company to company (McCalman, Paton &...
Management Defined An organisation is a group of people who work together with coordinated efforts to achieve certain objectives or goals. Organisational goals and objectives are of various categories, and it is this variation of the goals and objectives which classify organisations into three main categories namely profit-making; service-based and...
Any well-meaning organization needs to capture good ideas for the betterment of its operational processes. This need is largely encompassed in the concept of innovation management, which refers to the generation and preservation of new ideas for purposes of organizational development (Cannella & Mcfadyen 2016). Idea management affects different aspects...
“What an entrepreneur needs to be successful is not luck but great technology and good networks. When pitching to venture capitalists it is important that you have a highly detailed business plan. The more detail about the product or service and how it has features that are more sophisticated than...
Introduction Business process reengineering (BPR) is one of the earliest management processes, which precisely focus on white collar non-productive services. Introduced in the early 1990s, companies which attempted to employ the reengineering process at that time failed. The main reason for this failure was because; BPR principles that were used...
An organization can only achieve its specific objectives and wide goals if it operates while taking note of some management concepts. These concepts enable an organization in hospitality industry to run smoothly. The major functions of management include: plan, organize, direct, and control (Davidson, 2009). Planning This makes up the...
Introduction Change management is an important organizational process directed at defining the current problems within an organization, understanding the organizational culture and behavior, introducing specific training programs, and accepting and integrating changes through specific approaches, strategies, and plans. All these procedures are crucial for sustaining a competitive advantage and organizational...
Introduction Operations management refers to an administrative field that focuses on the planning and running of processes that aid in the manufacture and distribution of goods and services. Thome, Scavarda and Scavarda (2016) allege that operations management guarantees that organisational activities are efficient. It is an essential function in an...
Introduction Contemporarily, organizations value their employees better than they did a few decades ago as it has dawned on them that employees are the greatest asset at the disposal of any organization. One of the factors that have led to this paradigm shift is the increase in popularity of concepts...
Introduction Since every organization and its approach towards business operations matters to the entire business fraternity and the consumer world, strategic planning has become a necessity in almost all modern companies. According to Ajmal, Farooq, Sajid, and Awan (2012), each piece of skill, knowledge, technique, or a business strategy, which...
Introduction Change management is a diverse and multi-faceted process. It is not restricted to a certain type of organization and does not have a rigid framework. Instead, its flexibility and diversity allow the managers to apply its principles to any entity which requires change at a certain point. However, this...
Successful business organizations use different strategies to empower, mentor, and guide their workers to meet the needs of the targeted customers. Skilled managers apply evidence-based techniques and strategies to improve the experiences of their employees. The outstanding objective of such initiatives is to drive organizational performance. The concept of Customer...
Purposes of Performance Management and its Relationship to Business Objectives Research is consistent in that performance management frameworks are developed with the primary objective of enhancing the performance of the employee and the organization by not only identifying performance requirements but also providing regular feedback and helping individual employees to...
Abstract The human resource department plays a significant role in an organization’s success. Employees from the most important asset in a company. Performance appraisal, which involves discovering, evaluating, and promoting human performance in a company helps in accomplishing an organization’s success. For companies to cope with the competitive market, they...
Introduction To guarantee long-term value creation, companies that trade in both products and services must deploy effective quality management systems. Such systems entail initiatives, policies, plans, specific procedures, processes, resources, and incentives aligned consistently that they can play critical roles in maintaining a satisfied customer. For the systems to operate...
Introduction Services, in most cases, are intangible, thus differentiating service companies from manufacturing companies. When the focus of each is on the customer, as posited by Thomas (2009), they are viewed as service providers, albeit. Of importance is thus a focus on the specific needs of a consumer in order...
Two internal and two external factors that impact on the employment relationship Two internal factors affecting employee relations include the management style and activities of the union. In this case, the management style that the company adopts will increase integration among workers or cause conflict between them and the workers....
Introduction Human Resource Planning (HRP) is a primary aspect of any organisation. HRP helps in the recruitment and retention of highly qualified personnel who can undertake crucial activities in an organisation. However, despite the current high unemployment levels in the United Kingdom and across the world, many corporations struggle to...
What is the definition of the organization? An organization is a social grouping of individuals, with a common goal, with a set of structures and systems, and whose activities and objectives are linked to the external environment. Organizations are composed of social entities or people who can know and understand...
Introduction Different organisations have adopted different approaches to leadership and management. They are often faced with a wide variety of management strategies from which they are to select the most effective and efficient approach in their activities. Management and leadership are among the key principles of the organisation’s theory and...
What are Communities of Practice? Communities of practice are described as groups of individuals or people who come together to create and share information that is of particular interest to them. These groups are usually formed by people who want to engage in a process of collective thinking and learning...
Case 1 Interpersonal roles portrayed by Adams Border Line managers are mandated with the role of implementing policies and strategies that will see their organizations succeed. The quality of decisions made by line managers coupled with their leadership and interpersonal skills determine whether they will be able to build an...
How is technology enhancing the requirement of excellent customer service? Provide an example of CRM and technology that you have personally experienced Customer service is the backbone of every business and, therefore, it should be taken into consideration by organizations. Customer relationship management, or CRM, refers to the means that...
Introduction This report presents the importance of business processes and systems as powerful tools in increasing a company’s innovation capabilities through integration, exploitation and coordination of firm’s processes and resources. These processes and systems enable organisations to capture, share and store knowledge. Fire Doors Ltd emerged as a result of...
Introduction Management is a practice of distributing the input of the business by controlling, directing, organizing, and planning with the aim of offering and generating products and services preferred by consumers to achieve the objectives of the business. Therefore, the Integrated Management Information System (MIS) is considered the analysis of...
Why organizations need an awareness of their environment The increased economic activities in various parts of the world result in the production of more energy to meet the consumption demands. This massive production is responsible for environmental degradation experienced in various regions fuelling fear that if things continue this way,...
Introduction The area of operations management involves designing, planning, and supervising organizational production, manufacturing, or the offering of services. In particular, operations management concentrates on the integration of approaches that facilitate the efficient transformation of inputs to outputs with the view of fostering the success of an organization (Heizer 76)....
Introduction Organizational change is one of the most important elements of firms’ functioning as it guarantees the gradual development of companies and their further becoming leaders in various spheres. At the same time, it is critical to align the correct alteration of some patterns and the introduction of the new...
What is performance excellence? Performance excellence is a mixed method employed in a performance management system that leads to the following major outcomes: enhancement of general organizational strength and performance; distribution of constantly progressing value to clients and partners; promoting and maintaining organizational sustainability; arranging favorable conditions for personal and...
Managers are key individuals in institutions since they perform key activities that define performance levels in various business units. They are the ones who set the pace for performance in institutions by providing the requisite support and incentives that are vital for achieving exemplary performance. As noted by scholars, managers...
Introduction The rapid globalization rate has contributed to the high competition in the manufacturing industry as well as other sectors of the economy. This has therefore led to the adoption of operations management as well as supply chain management as some of the systems that lead to the success of...
Discuss the Concept of Managers as Effective Leaders In the context of this question, discussing the managers as effective leaders and the leaders as efficient managers and underlining the gravity of these concepts is critical. As it was mentioned earlier, determining the differences between management and leadership is vital. The...
Abstract The increased topicality and importance of the sphere of business result in the appearance of new ways to organize the functioning of particular companies with the central aim to guarantee their rise and stable performance. For this reason, the sphere of management devoted to the organizational change acquires the...
Introduction Total quality management (TQM) is a popular approach to managerial practices used to improve efficiency of operations. Its flexibility allows a wide range of applications and usually yields considerable increase of productivity. The following paper aims at determining the applicability of TQM to aviation operation management field. This is...
Meanings Attached to Leadership and Management as Concepts Leadership and management are foundational elements within any team since they provide the bulk of process coordination and allow setting clear goals, at the same time ensuring that the team members perform at the required level. The approaches toward defining leadership and...
